Hibernation and Standy won't work

[Albert Roncone]

I got my new computer a couple of days ago and everything worked.
Hibernation and standby all worked fine. Then I installed AVG antivirus and
Kerio Personal Firewall and downloaded the updates from Microsoft and
updated my computer.

Now, Hibernation wont work or Standy. The screen just freezes at the
"preparing to Hibernate/standby" stage.

Does anyone have any ideas how to solve this probelm...its driving me nuts!

 

[S.Sengupta]

Hi!Albert!
Try:-
1]check power management
2]update drivers
3]check display adapter
regards;
ssg[MS-MVP]
pronetworks.org

 

[Maureen Goldman]

I got my new computer a couple of days ago and everything worked.
Hibernation and standby all worked fine. Then I installed AVG antivirus and
Kerio Personal Firewall and downloaded the updates from Microsoft and
updated my computer.

Now, Hibernation wont work or Standy. The screen just freezes at the
"preparing to Hibernate/standby" stage.

Does anyone have any ideas how to solve this probelm...its driving me nuts!

Update your video drivers, reboot.

(Did you install all gazillion MS updates at the same time? I've read
a number of messages where this has apparently caused problems.)

 

[Paolo]

I got my new computer a couple of days ago and everything worked.
Hibernation and standby all worked fine. Then I installed AVG antivirus and
Kerio Personal Firewall and downloaded the updates from Microsoft and
updated my computer.

Now, Hibernation wont work or Standy. The screen just freezes at the
"preparing to Hibernate/standby" stage.

Does anyone have any ideas how to solve this probelm...its driving me nuts!

Hi Albert!

I had your very same problem and solved it by removing Kerio Personal
Firewall.

To check it is the case: try and manually move the file
c:\windows\system32\drivers\FWDRV.SYS out to another directory and
then reboot the PC. Kerio Personal Firewall will complain it cannot
find the proper driver and so won't start.
Then try to stand-by / hibernate: it should work. (If not you can
always put the driver file back in its place).

It worked for me

Paolo

 

[Albert Roncone]

Paolo, you are a genius. It Worked!! Thank you my friend...

 

[Al Kaufmann]

Hello Paolo,

I don't use the Kerio Personal Firewall just the firewall that comes with
Windows XP Pro. I disabled the Firewall and then I could get Suspend to
work the first time but then it bombs the second time around on any type of
shutdown.

I think this problem is related to the Video driver. I have an ATI Radeon
9700 Pro and both suspend and hibernate worked flawlessly until I updated
the video driver from their Catalyst 3.6 to 3.7 and it even got worse with
their current 3.8. I can't swear that it is the video driver that is the
cause since MS Updates seems to always come down the pipe for something.

Al

 

[S.Sengupta]

Hi!
check your video driver-replace/update driver.
regards/
ssg MS-MVP
pronetworks.org

 

[Al Kaufmann]

Thanks, I did check my video driver and I even went so far so to do a format
c:/clean install and go through the hassle of calling Microsoft to activate
my Windows XP Pro again. I have installed the latest driver from ATI for my
video card. If I could I would go back to an older ATI video driver that
worked I would, but they do not make them available on their website.

Al

 

[Al Kaufmann]

Sorry, I just found the older driver on the ATI site and I will install them
and see if hibernation and suspend works again.
Al

 

[Al Kaufmann]

After installing the old video driver suspend works the first time but when
the system comes back, it does not shut down properly.

I guess I will have to ignore the Suspend and Hibernate options until I hear
more about this. It does seems to also be connected with the network
connection.

Any more suggestion on what to try?

Al

 

[cimex]

Suggestion?
Just a compromise that works for me. I am able to stand by and hibernate on
idle, even though I cannot invoke them on the shutdown menu. I set my Power
Management to stand by after 25 min. and to hibernate after 30 min. This may
or may not be practical for you.

 

[Maureen Goldman]

After installing the old video driver suspend works the first time but when
the system comes back, it does not shut down properly.

I guess I will have to ignore the Suspend and Hibernate options until I hear
more about this. It does seems to also be connected with the network
connection.

Any more suggestion on what to try?

You might want to see if Kelly's website has anything you haven't
already tried.

http://www.kellys-korner-xp.com/xp_abc.htm
http://www.kellys-korner-xp.com/xp_tweaks.htm

 

[Bill]

I had the same problem. Used System Restore to go before installing Kerio
Network Monitor v2.1.1. Thanks for the tip. Kerio products must have some
bug that affects Standby and Hibernation.

Bill