helpctr.exe

[Dan]

Help and support has stopped functioning on my Windows XP Pro.
helpctr.exe is present and located c:\winnt\pchealth\helpctr\binaries.
However, the help and support service is not running and I cannot start it.
When I try to start the service it returns the following error.

"Could not start the help and support service on local computer"

Error 1058: The service could not be started, either becuase it is disabled,
or because it has no enabled devices associated with it.

Any help (no pun intended) would be appreciated.

Regards,

Daniel Latrimurti

 

[anony]

have you checked under services
Start/Run and type Services.msc
Is help and support running?

 

[Will Denny]

Hi

Try here:

"Why doesn't Help and Support work?"
http://www.kellys-korner-xp.com/top10faqs.htm

Courtesy of MVP Kelly.

--

Will Denny
MS-MVP Windows - Shell/User
Please reply to the News Groups


| Help and support has stopped functioning on my Windows XP Pro.
| helpctr.exe is present and located c:\winnt\pchealth\helpctr\binaries.
| However, the help and support service is not running and I cannot start
it.
| When I try to start the service it returns the following error.
|
| "Could not start the help and support service on local computer"
|
| Error 1058: The service could not be started, either becuase it is
disabled,
| or because it has no enabled devices associated with it.
|
| Any help (no pun intended) would be appreciated.
|
| Regards,
|
| Daniel Latrimurti
|
|