Help!!!!

[Linda]

I hope someone can help me out there - I am NOT very
computer literate - I know - groan, groan. Anyway, I
have contacted my server about this problem and no longer
have support from Gateway where computer was purchased and
program included - when I am doing research on the
computer, I constantly get a message from iexplore -
stated this program has performed an illegal operation and
will be shut down..............I have gone in a repaired
internet explorer several times - it keeps happening and
kicking me off my computer in the middle of my research.
Is there anyone out there who can suggest what can be
done? Thanks for any help.

 

[Mike Burgess]

Linda,
The first step to resolve your problem:
How to Disable Third-Party Tool Bands and Browser Helper Objects
http://support.microsoft.com/?kbid=298931

If this allows IE to start, see:
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Don't forget to re-enable the BHO option (if used)
[more info]
http://support.microsoft.com/?kbid=831432 (XP)
http://support.microsoft.com/?kbid=276393
http://support.microsoft.com/?kbid=826718
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 03-02-04]
Please post replies to this Newsgroup, email address is invalid

 

[Mick T]

I and many people I'm in contact with around the world have
been having this problem for the past few weeks - we think
since that last major critical update that they mailed
everybody about.
I contacted them about it and their response was to direct
me here!!
The crashes are most frustrating, unexpected and generally
really bloody inconvenient.
I've now set Mozilla Firefox as my default browser. Sod 'em.