Help! WMM2.1 crashing - blue screen

[Guest]

My system: Windows XP, Home Edition, Version 2002, SP2 - AMD Athalon 64
Processor, 3400+, 2.20 GHz, 2.00 GB of RAM, Physical Address Extension.

I've been using WMM2.1 without problems. Recently it started to hang/freeze
up when I was capturing video (from my Sony Digtal Handycam via firewire).
Now it is just crashing. I come back to it and the computer has restarted -
recovered from "serious error." The Windows error reporting displays a page
that says it's a device driver problem. I don't know what this could be.

I've tried a number of things I've seen online, including unchecking, moving
the temp file to my recently defragmented "D" drive, I don't display preview
during capture. I don't understand codecs, but I have a lot of .ax files
show up (81) when I search for them in My Computer. Only two come up in the
compatibility window of WMM2.1 (both from Nero). I've tried unchecking them,
but that doesn't help.

Please help me. I have video of my baby boy that I want to edit and share. I
don't understand why this stopped working.

 

[John Inzer]

My system: Windows XP, Home Edition, Version 2002, SP2 - AMD Athalon
64 Processor, 3400+, 2.20 GHz, 2.00 GB of RAM, Physical Address
Extension.

I've been using WMM2.1 without problems. Recently it started to
hang/freeze up when I was capturing video (from my Sony Digtal
Handycam via firewire). Now it is just crashing. I come back to it
and the computer has restarted - recovered from "serious error." The
Windows error reporting displays a page that says it's a device
driver problem. I don't know what this could be.

I've tried a number of things I've seen online, including unchecking,
moving the temp file to my recently defragmented "D" drive, I don't
display preview during capture. I don't understand codecs, but I
have a lot of .ax files show up (81) when I search for them in My
Computer. Only two come up in the compatibility window of WMM2.1
(both from Nero). I've tried unchecking them, but that doesn't help.

Please help me. I have video of my baby boy that I want to edit and
share. I don't understand why this stopped working.

=====================================
Maybe the following article will offer some ideas:

Movie Maker 2 Crashes and Hangs
http://tinyurl.com/bqgyx


--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Guest]

I saw that page, but it didn't help. It seems a little outdated. There are
only two things that show up in the compatibility screen (both Nero). I
tried with them checked and unchecked. I don't understand what I am supposed
to do with the 81 .ax files on my system. Some are on the "bad" list, but
they don't show up in the compatibility window. As for acceleration, my
problems happens when the files are writing. (After a crash there are always
two files in my video folder one unusable WMM file and one temp file of a
different size created about 20 min apart.)

I hope someone can help.