help with moving Outlook 2007 data file to new pc

M

Millie

Hi

I've followed all the instructions to move my personal folders file to a new
pc but I can't seem to get Outlook to deliver to that Inbox. Even though in
the New Delivery Location dialog box I select the correct Inbox, click ok and
restart Outlook, it hasn't worked. I know this because when I try to close
the new default personal folders file that I want to discard, the Close
option is greyed out. The close option of the old pst that I want to use as
default is active. Can some please help?
 
M

Millie

OK, an update on my problem. New emails ARE delivering to my old pst file
Inbox (which is what I want). But why can't I delete the empty Personal
Folders File Outlook created when I first set up my email account? As I said,
the Close option is not available.
 
M

Milly Staples [MVP - Outlook]

http://www.howto-outlook.com/howto/backupandrestore.htm

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Millie asked:

| Hi
|
| I've followed all the instructions to move my personal folders file
| to a new pc but I can't seem to get Outlook to deliver to that Inbox.
| Even though in the New Delivery Location dialog box I select the
| correct Inbox, click ok and restart Outlook, it hasn't worked. I know
| this because when I try to close the new default personal folders
| file that I want to discard, the Close option is greyed out. The
| close option of the old pst that I want to use as default is active.
| Can some please help?
 
R

Russ Valentine [MVP-Outlook]

Impossible to say until you tell us precisely how you migrated your data.
You did something wrong but we can't tell what until you tell us what you
did.
 
M

Millie

Hi Russ

This is what I did:
1 Copied my pst file from my old pc on to a memory stick
2 Copied into the default location of the new pc
3 Set up a new mail account on my new pc
4 Launched Outlook
5 Opened the old pst file (the one I want to keep using as my default on the
new pc)
6 Went to Tools, Account Settings and highlighted the newly created account
7 Hit the Change Folder tab & highlighted the Inbox of the old pst file
8 Then I selected New Outlook Data File and selected the type with the
bigger capacity
9 This opened up the directory where the pst files are kept by default
10 I chose the old pst file again from this location
11 Hit ok
12 closed the email accounts window and restarted outlook

As I said in my supplementary post, Emails do deliver to the correct (old)
pst file but I can't close the empty one Outlook created when I first
launched it. Can you see what I did wrong? And how can I correct it?
--
Millie


Russ Valentine said:
Impossible to say until you tell us precisely how you migrated your data.
You did something wrong but we can't tell what until you tell us what you
did.
 
J

jeff

Millie said:
Hi

I've followed all the instructions to move my personal folders file to a new
pc but I can't seem to get Outlook to deliver to that Inbox. Even though in
the New Delivery Location dialog box I select the correct Inbox, click ok and
restart Outlook, it hasn't worked. I know this because when I try to close
the new default personal folders file that I want to discard, the Close
option is greyed out. The close option of the old pst that I want to use as
default is active. Can some please help?
 

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