Help with invisable contact

  • Thread starter Thread starter Frank Parmelee
  • Start date Start date
F

Frank Parmelee

Windows XP Home SP3
Office 2003

I entered and saved a new entry into Contacts but when I try to find the
entry by clicking the "To" the contact is not there. If I open the Contacts
Folder I can view the new entry and open it. This is the first time I have
had this problem and need some help.
 
Contacts will appear in the Outlook Address Book when they have a valid,
resolved electronic address and exist in a folder that you have enabled for
display. Accordingly, one of those conditions is not true. Only you can
determine which condition has not been met. We can't.
 
Thanks Russ for the quick reply. Can you help me with how to determine
resolved electronic address and a folder enabled for display?

E-mail can be sent to the address. The folder pops up when the "To:" button
is clicked. What else do I need to investigate?


Russ Valentine said:
Contacts will appear in the Outlook Address Book when they have a valid,
resolved electronic address and exist in a folder that you have enabled
for display. Accordingly, one of those conditions is not true. Only you
can determine which condition has not been met. We can't.
Click to expand...
 
Make sure the Contact you created has a valid email address that is
underlined.
Make sure that the Contacts Folder in which you created it is enabled as an
email address book in its properties.
--
Russ Valentine
[MVP-Outlook]
FrankO said:
Thanks Russ for the quick reply. Can you help me with how to determine
resolved electronic address and a folder enabled for display?

E-mail can be sent to the address. The folder pops up when the "To:"
button is clicked. What else do I need to investigate?


Russ Valentine said:
Contacts will appear in the Outlook Address Book when they have a valid,
resolved electronic address and exist in a folder that you have enabled
for display. Accordingly, one of those conditions is not true. Only you
can determine which condition has not been met. We can't.
--
Russ Valentine
[MVP-Outlook]
Frank Parmelee said:
Windows XP Home SP3
Office 2003

I entered and saved a new entry into Contacts but when I try to find the
entry by clicking the "To" the contact is not there. If I open the
Contacts Folder I can view the new entry and open it. This is the first
time I have had this problem and need some help.
Click to expand...
Click to expand...
Click to expand...
 
Russ I am really stumped here, the Contact meets both criteria as you stated
here.

--
FrankO
Russ Valentine said:
Make sure the Contact you created has a valid email address that is
underlined.
Make sure that the Contacts Folder in which you created it is enabled as
an email address book in its properties.
--
Russ Valentine
[MVP-Outlook]
FrankO said:
Thanks Russ for the quick reply. Can you help me with how to determine
resolved electronic address and a folder enabled for display?

E-mail can be sent to the address. The folder pops up when the "To:"
button is clicked. What else do I need to investigate?


Russ Valentine said:
Contacts will appear in the Outlook Address Book when they have a valid,
resolved electronic address and exist in a folder that you have enabled
for display. Accordingly, one of those conditions is not true. Only you
can determine which condition has not been met. We can't.
--
Russ Valentine
[MVP-Outlook]
Windows XP Home SP3
Office 2003

I entered and saved a new entry into Contacts but when I try to find
the entry by clicking the "To" the contact is not there. If I open the
Contacts Folder I can view the new entry and open it. This is the first
time I have had this problem and need some help.
Click to expand...
Click to expand...
Click to expand...
 
Not possible. Post the precise steps by which you created this Contact and
where it does not appear that you think it should.
--
Russ Valentine
[MVP-Outlook]
Frank Parmelee said:
Russ I am really stumped here, the Contact meets both criteria as you
stated here.

--
FrankO
Russ Valentine said:
Make sure the Contact you created has a valid email address that is
underlined.
Make sure that the Contacts Folder in which you created it is enabled as
an email address book in its properties.
--
Russ Valentine
[MVP-Outlook]
FrankO said:
Thanks Russ for the quick reply. Can you help me with how to determine
resolved electronic address and a folder enabled for display?

E-mail can be sent to the address. The folder pops up when the "To:"
button is clicked. What else do I need to investigate?


Contacts will appear in the Outlook Address Book when they have a
valid, resolved electronic address and exist in a folder that you have
enabled for display. Accordingly, one of those conditions is not true.
Only you can determine which condition has not been met. We can't.
--
Russ Valentine
[MVP-Outlook]
Windows XP Home SP3
Office 2003

I entered and saved a new entry into Contacts but when I try to find
the entry by clicking the "To" the contact is not there. If I open
the Contacts Folder I can view the new entry and open it. This is the
first time I have had this problem and need some help.
Click to expand...
Click to expand...
Click to expand...
 
click on Contacts
click on new
fill in the form with info and e-mail address
click save

click on e-mail
click on new
click on To:
address book opens
the new contact entrty does not appear

--
FrankO
Russ Valentine said:
Not possible. Post the precise steps by which you created this Contact and
where it does not appear that you think it should.
--
Russ Valentine
[MVP-Outlook]
Frank Parmelee said:
Russ I am really stumped here, the Contact meets both criteria as you
stated here.

--
FrankO
Russ Valentine said:
Make sure the Contact you created has a valid email address that is
underlined.
Make sure that the Contacts Folder in which you created it is enabled as
an email address book in its properties.
--
Russ Valentine
[MVP-Outlook]
Thanks Russ for the quick reply. Can you help me with how to determine
resolved electronic address and a folder enabled for display?

E-mail can be sent to the address. The folder pops up when the "To:"
button is clicked. What else do I need to investigate?


Contacts will appear in the Outlook Address Book when they have a
valid, resolved electronic address and exist in a folder that you have
enabled for display. Accordingly, one of those conditions is not true.
Only you can determine which condition has not been met. We can't.
--
Russ Valentine
[MVP-Outlook]
Windows XP Home SP3
Office 2003

I entered and saved a new entry into Contacts but when I try to find
the entry by clicking the "To" the contact is not there. If I open
the Contacts Folder I can view the new entry and open it. This is the
first time I have had this problem and need some help.
Click to expand...
Click to expand...
Click to expand...
 
Then you did not create this Contact in the folder you are displaying in the
Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
Frank Parmelee said:
click on Contacts
click on new
fill in the form with info and e-mail address
click save

click on e-mail
click on new
click on To:
address book opens
the new contact entrty does not appear

--
FrankO
Russ Valentine said:
Not possible. Post the precise steps by which you created this Contact
and where it does not appear that you think it should.
--
Russ Valentine
[MVP-Outlook]
Frank Parmelee said:
Russ I am really stumped here, the Contact meets both criteria as you
stated here.

--
FrankO
Make sure the Contact you created has a valid email address that is
underlined.
Make sure that the Contacts Folder in which you created it is enabled
as an email address book in its properties.
--
Russ Valentine
[MVP-Outlook]
Thanks Russ for the quick reply. Can you help me with how to determine
resolved electronic address and a folder enabled for display?

E-mail can be sent to the address. The folder pops up when the "To:"
button is clicked. What else do I need to investigate?


Contacts will appear in the Outlook Address Book when they have a
valid, resolved electronic address and exist in a folder that you
have enabled for display. Accordingly, one of those conditions is not
true. Only you can determine which condition has not been met. We
can't.
--
Russ Valentine
[MVP-Outlook]
Windows XP Home SP3
Office 2003

I entered and saved a new entry into Contacts but when I try to find
the entry by clicking the "To" the contact is not there. If I open
the Contacts Folder I can view the new entry and open it. This is
the first time I have had this problem and need some help.
Click to expand...
Click to expand...
Click to expand...
 
I am confused. When I open the folder [where the new contact was created] by
clicking on Contacts the new entry is listed. That folder is the one that
displays in the Outlook Address Book when To: is clicked in a new e-mail.

I have created hundreds of contacts in Outlook and have never had this
problem. I have checked and double checked everything you have suggested and
this particular contact entryis not showing up even though I can see it in
the contacts folder.


Russ Valentine said:
Then you did not create this Contact in the folder you are displaying in
the Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
Frank Parmelee said:
click on Contacts
click on new
fill in the form with info and e-mail address
click save

click on e-mail
click on new
click on To:
address book opens
the new contact entrty does not appear

--
FrankO
Russ Valentine said:
Not possible. Post the precise steps by which you created this Contact
and where it does not appear that you think it should.
--
Russ Valentine
[MVP-Outlook]
Russ I am really stumped here, the Contact meets both criteria as you
stated here.

--
FrankO
Make sure the Contact you created has a valid email address that is
underlined.
Make sure that the Contacts Folder in which you created it is enabled
as an email address book in its properties.
--
Russ Valentine
[MVP-Outlook]
Thanks Russ for the quick reply. Can you help me with how to
determine resolved electronic address and a folder enabled for
display?

E-mail can be sent to the address. The folder pops up when the "To:"
button is clicked. What else do I need to investigate?


Contacts will appear in the Outlook Address Book when they have a
valid, resolved electronic address and exist in a folder that you
have enabled for display. Accordingly, one of those conditions is
not true. Only you can determine which condition has not been met.
We can't.
--
Russ Valentine
[MVP-Outlook]
Windows XP Home SP3
Office 2003

I entered and saved a new entry into Contacts but when I try to
find the entry by clicking the "To" the contact is not there. If I
open the Contacts Folder I can view the new entry and open it. This
is the first time I have had this problem and need some help.
Click to expand...
Click to expand...
Click to expand...
 
I just tried deleting and recreating this entry in the folder I have chosen
to display in my Outlook Address Book and it still does not appear even
though it was created in and appears in the correct folder when I open it. I
add new contacts to this folder on a regular basis and this problem never
occurs.

Is there anything else I can double check?

At Wits End.


Russ Valentine said:
Then you did not create this Contact in the folder you are displaying in
the Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
Frank Parmelee said:
click on Contacts
click on new
fill in the form with info and e-mail address
click save

click on e-mail
click on new
click on To:
address book opens
the new contact entrty does not appear

--
FrankO
Russ Valentine said:
Not possible. Post the precise steps by which you created this Contact
and where it does not appear that you think it should.
--
Russ Valentine
[MVP-Outlook]
Russ I am really stumped here, the Contact meets both criteria as you
stated here.

--
FrankO
Make sure the Contact you created has a valid email address that is
underlined.
Make sure that the Contacts Folder in which you created it is enabled
as an email address book in its properties.
--
Russ Valentine
[MVP-Outlook]
Thanks Russ for the quick reply. Can you help me with how to
determine resolved electronic address and a folder enabled for
display?

E-mail can be sent to the address. The folder pops up when the "To:"
button is clicked. What else do I need to investigate?


Contacts will appear in the Outlook Address Book when they have a
valid, resolved electronic address and exist in a folder that you
have enabled for display. Accordingly, one of those conditions is
not true. Only you can determine which condition has not been met.
We can't.
--
Russ Valentine
[MVP-Outlook]
Windows XP Home SP3
Office 2003

I entered and saved a new entry into Contacts but when I try to
find the entry by clicking the "To" the contact is not there. If I
open the Contacts Folder I can view the new entry and open it. This
is the first time I have had this problem and need some help.
Click to expand...
Click to expand...
Click to expand...
 
How did you verify that you are creating this Contact in the same folder the
address book view is displaying? Most likely you are not.
Use Folder List view to examine your entire hierarchy. You have probably
ended up with more than one Contact Folder. If you are absolutely certain
you have only one Contact Folder, then just reset the address book view:
remove the Outlook Address Book completely from your Profile, close Outlook,
and then re-add it. Restart again.
--
Russ Valentine
[MVP-Outlook]
FrankO said:
I just tried deleting and recreating this entry in the folder I have chosen
to display in my Outlook Address Book and it still does not appear even
though it was created in and appears in the correct folder when I open it.
I add new contacts to this folder on a regular basis and this problem never
occurs.

Is there anything else I can double check?

At Wits End.


Russ Valentine said:
Then you did not create this Contact in the folder you are displaying in
the Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
Frank Parmelee said:
click on Contacts
click on new
fill in the form with info and e-mail address
click save

click on e-mail
click on new
click on To:
address book opens
the new contact entrty does not appear

--
FrankO
Not possible. Post the precise steps by which you created this Contact
and where it does not appear that you think it should.
--
Russ Valentine
[MVP-Outlook]
Russ I am really stumped here, the Contact meets both criteria as you
stated here.

--
FrankO
Make sure the Contact you created has a valid email address that is
underlined.
Make sure that the Contacts Folder in which you created it is enabled
as an email address book in its properties.
--
Russ Valentine
[MVP-Outlook]
Thanks Russ for the quick reply. Can you help me with how to
determine resolved electronic address and a folder enabled for
display?

E-mail can be sent to the address. The folder pops up when the "To:"
button is clicked. What else do I need to investigate?


Contacts will appear in the Outlook Address Book when they have a
valid, resolved electronic address and exist in a folder that you
have enabled for display. Accordingly, one of those conditions is
not true. Only you can determine which condition has not been met.
We can't.
--
Russ Valentine
[MVP-Outlook]
Windows XP Home SP3
Office 2003

I entered and saved a new entry into Contacts but when I try to
find the entry by clicking the "To" the contact is not there. If
I open the Contacts Folder I can view the new entry and open it.
This is the first time I have had this problem and need some help.
Click to expand...
Click to expand...
Click to expand...
 
Thanks Russ.

--
FrankO
Russ Valentine said:
How did you verify that you are creating this Contact in the same folder
the address book view is displaying? Most likely you are not.
Use Folder List view to examine your entire hierarchy. You have probably
ended up with more than one Contact Folder. If you are absolutely certain
you have only one Contact Folder, then just reset the address book view:
remove the Outlook Address Book completely from your Profile, close
Outlook, and then re-add it. Restart again.
--
Russ Valentine
[MVP-Outlook]
FrankO said:
I just tried deleting and recreating this entry in the folder I have
chosen to display in my Outlook Address Book and it still does not appear
even though it was created in and appears in the correct folder when I
open it. I add new contacts to this folder on a regular basis and this
problem never occurs.

Is there anything else I can double check?

At Wits End.


Russ Valentine said:
Then you did not create this Contact in the folder you are displaying in
the Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
click on Contacts
click on new
fill in the form with info and e-mail address
click save

click on e-mail
click on new
click on To:
address book opens
the new contact entrty does not appear

--
FrankO
Not possible. Post the precise steps by which you created this Contact
and where it does not appear that you think it should.
--
Russ Valentine
[MVP-Outlook]
Russ I am really stumped here, the Contact meets both criteria as you
stated here.

--
FrankO
Make sure the Contact you created has a valid email address that is
underlined.
Make sure that the Contacts Folder in which you created it is
enabled as an email address book in its properties.
--
Russ Valentine
[MVP-Outlook]
Thanks Russ for the quick reply. Can you help me with how to
determine resolved electronic address and a folder enabled for
display?

E-mail can be sent to the address. The folder pops up when the
"To:" button is clicked. What else do I need to investigate?


Contacts will appear in the Outlook Address Book when they have a
valid, resolved electronic address and exist in a folder that you
have enabled for display. Accordingly, one of those conditions is
not true. Only you can determine which condition has not been met.
We can't.
--
Russ Valentine
[MVP-Outlook]
Windows XP Home SP3
Office 2003

I entered and saved a new entry into Contacts but when I try to
find the entry by clicking the "To" the contact is not there. If
I open the Contacts Folder I can view the new entry and open it.
This is the first time I have had this problem and need some
help.
Click to expand...
Click to expand...
Click to expand...
 
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