Help with intermittent computer crash

A

anthonymmfalcone

I need help with my computer crashing.
I've an AMD Athalon XP w/504MB RAM running Win98 Second Edition.
The computer often crashes (no mouse response, no cntrl-alt-del) after
startup finished. Even pressing the reset button sometimes does not
work and I have to shut all power off. Subsequent restart crashes so
early that my monitor sometimes has "no signal" display, or it never
makes it through the Scandisk. Repeated power-off/power-on gets
eventually gets me through startup and working ok, but it may take up
to 6 attempts in 20 minutes or more.

I've reinstalled windows, replaced the hard drive, re-seated the
memory, but problem continues. I get the feeling that the computer may
be crashing until it "warms up." I can only guess that maybe there's
something tempermental with the motherboard? I'm at wits end and I
think my only solution is to can the entire box and buy a new one.

Any ideas are appreciated.
Thank you.
-Tony
 
T

ToolPackinMama

I need help with my computer crashing.
I've an AMD Athalon XP w/504MB RAM running Win98 Second Edition.
The computer often crashes (no mouse response, no cntrl-alt-del) after
startup finished. Even pressing the reset button sometimes does not
work and I have to shut all power off. Subsequent restart crashes so
early that my monitor sometimes has "no signal" display, or it never
makes it through the Scandisk. Repeated power-off/power-on gets
eventually gets me through startup and working ok, but it may take up
to 6 attempts in 20 minutes or more.

I've reinstalled windows, replaced the hard drive, re-seated the
memory, but problem continues. I get the feeling that the computer may
be crashing until it "warms up." I can only guess that maybe there's
something tempermental with the motherboard? I'm at wits end and I
think my only solution is to can the entire box and buy a new one.

Don't panic!

IMHO, you should save backups of all personal files to CDs or DVDs, and
prepare for (possibly) a new motherboard. Have you visually inspected
your mobo, lately? Many mobos have turned up recently with bum
capacitors... which can cause all kinds of misbehavior.

BTW, Win 98 is REALLY outdated. Running WinXP might actaully solve some
of your problems.

BTW, you may need a new power supply. PS units that are inadequete or
failing can cause all kinds of weirdness.
 
M

Mxsmanic

I need help with my computer crashing.
I've an AMD Athalon XP w/504MB RAM running Win98 Second Edition.

Exactly 504 MB of RAM? Normally you'd have memory that is some power
of two: 256 MB, 512 MB, etc.

Has the computer _ever_ run normally in the past? That is, is this
something that has just started, or has the computer had the problem
since you bought/assembled it?
The computer often crashes (no mouse response, no cntrl-alt-del) after
startup finished. Even pressing the reset button sometimes does not
work and I have to shut all power off. Subsequent restart crashes so
early that my monitor sometimes has "no signal" display, or it never
makes it through the Scandisk. Repeated power-off/power-on gets
eventually gets me through startup and working ok, but it may take up
to 6 attempts in 20 minutes or more.

You have a hardware problem.
I've reinstalled windows, replaced the hard drive, re-seated the
memory, but problem continues. I get the feeling that the computer may
be crashing until it "warms up."

Maybe. Failing components may be particularly sensitive to
temperature. However, even if you can get them to work after a
"warm-up," they are going to completely fail soon, so you'll have to
replace hardware either way.

Make sure all the fans on your PC are running. If they aren't,
replace any fans that aren't working. Fans are cheap and if it's only
this, you may be able to fix your PC for a very low price by just
replacing the faulty fan. Note that if your PC components have
dramatically overheated, they may have been permanently damaged or
made fragile by the experience, so there's a chance that your PC may
still fail early later in time, but at least you'll get more life out
of it than you would if you just junked it all immediately.
I can only guess that maybe there's something tempermental with
the motherboard? I'm at wits end and I think my only solution
is to can the entire box and buy a new one.

That's about the only thing one can do after eliminating obvious
problems. If you have only one stick of memory, replacing it can help
isolate the problem. If you have more than one stick, boot with one
stick removed, alternating among the sticks, and see if it works okay
with a particular stick removed--if so, that stick is causing your
problem. If you have only one stick, you can replace it and see if
the problem goes away; if so, problem solved, if not, money wasted on
memory.

If it's not memory, try disconnecting other things to see if the
system boots successfully: disk drives, CD drives, etc. If the
motherboard has on-board video and you are using a separate video
card, remove the separate card and see if it boots without it. If you
have only a separate card, you'll have to replace it with a different
one to eliminate it as a possible cause of the problem (an expensive
experiment unless you have another card handy).

If you have another suitable power supply handy you can try swapping
the PSU. If not, then there again you have an expensive experiment to
contemplate.

Finally, there's the CPU. If you have a compatible CPU handy, you can
swap it in in place of the existing CPU (not always an easy task,
especially if you must remove fans and heatsinks, but it sometimes is
practical), and see if the problem goes away. But here again, unless
you have individual PC components on hand to allow you to swap things
in and out, this is a very expensive test to perform (you'd have to go
out and buy another CPU just to try it). Worse yet, in the case of
the CPU, many designs of CPUs and motherboards are conceived to make
it easy to install the CPU, but little thought is given to removing
it, and the mere act of swapping CPUs may cause other problems or
encourage an already-enfeebled motherboard to give up the ghost.

In summary, if you have a lot of compatible PC components handy, you
can try swapping things in and out to try to isolate the problem area.
If you don't have components handy, you can try disconnecting
non-essential components to see if that helps. Unfortunately, with
today's modular hardware, you can't isolate or fix specific problems
on the motherboard, so any MB component failure requires a new
motherboard, generally speaking.

In many cases, it all remains a mystery, and the only real solution is
to buy or assemble a new PC. That's what I've generally done. This
is the flip side to the advantage of having boards and components that
you can just snap together to build a machine. There may be some very
hardy souls who can take a soldering iron to an ailing motherboard and
actually replace a handful of discrete components or ICs to make the
board work again (after somehow isolating the part that's failing),
but personally I think that doing so rapidly becomes counterproductive
if it's not your full-time business (or a part-time hobby passion)
already.
 
F

Fred

(e-mail address removed), <[email protected]>, whose name means
"awful in bed, just lies there and chews gum; has steep, backward-sloping
forhead", execrated:
I need help with my computer crashing.

Why do you want help with your computer crashing?
I've an AMD Athalon XP w/504MB RAM running Win98 Second Edition.

Format and reinstall.
The computer often crashes (no mouse response, no cntrl-alt-del) after
startup finished.

After work.
Even pressing the reset button sometimes does not work and I have to
shut all power off.

Why have you to shut all power off?
Subsequent restart crashes so early that my monitor sometimes has "no
signal" display, or it never makes it through the Scandisk.

Sometimes in life you just got to take a chance.
Repeated power-off/power-on gets eventually gets me through startup and
working ok, but it may take up to 6 attempts in 20 minutes or more.

You're too introspective.
I've reinstalled windows, replaced the hard drive, re-seated the memory,
but problem continues.

That's not a problem. Spam is a problem.
I get the feeling that the computer may be crashing until it "warms
up." I can only guess that maybe there's something tempermental with
the motherboard?

I wouldn't know about that but I can tell you don't get frustrated.
I'm at wits end and I think my only solution is to can the entire box
and buy a new one.

You? Thinking? BWAHAHAHAHAHAHAHA!!!
Any ideas are appreciated.

You mean, like an exotic flower in the jungle?
Thank you.

Thank you, brother, for chastising me. It has made my humiliation that much
richer.

You thought I was a good enough roommate when I moved in.
 
J

John Doe

the wrong-side-up said:
I get so angry over the littlest things and I feel it is MY
responsibility to make sure everyone on this planet conforms to every
teeny, tiny rule. And if you don't, well its my job to call your
attention to it by throwing things. So, I warn you, make me mad and I
will throw my keyboard at you.
 
A

anthonymmfalcone

Thanks, ToolPackinMama.

-I've got backups.
-I've carefully inspected the MoBo but found nothing obvious.
-All fans are running smoothly.
-After reinstalling windows and swapping hard drives, I tend to beleive
it may be a hardware problem because attempts to restart after an
initial crash sometimes end without ever getting through the
BIOS/memory check etc... so the OS has never even been read from the
hard drive at that point.
-Your suggestion re: power supply sounds good. I'll try to swap that.

I appreciate your advice.
-Tony
 
A

anthonymmfalcone

Thanks, Mxsmanic.
-Sorry, you're right. I have one 512MB memory chip. I'll see if I
can't borrow one to try a swap. Computer has run fine for 2years and
then started this for the past year. I've not upgraded, added
peripherals, overclocked, or physically jolted it (though I'm tempted
to do the latter lately) at any point in its history.
-I agree that it sounds like a hardware problem. With it crashing even
before reading through the BIOS/memory test, it can't be the OS.
-I'll try swapping power supply, and I'll try unplugging cd and
installing different video card.
-I'd rather not mess with the CPU. As you suggest, even just trying to
pull it can cause problems if you're not careful.
I'll try your suggestions and see if I can isolate the problem. If
not, I'll have to pony up some dough for a new box.
Your advice is greatly appreciated. Thank you.
-Tony
 
C

Conor

I need help with my computer crashing.
I've an AMD Athalon XP w/504MB RAM running Win98 Second Edition.
The computer often crashes (no mouse response, no cntrl-alt-del) after
startup finished. Even pressing the reset button sometimes does not
work and I have to shut all power off. Subsequent restart crashes so
early that my monitor sometimes has "no signal" display, or it never
makes it through the Scandisk. Repeated power-off/power-on gets
eventually gets me through startup and working ok, but it may take up
to 6 attempts in 20 minutes or more.

I've reinstalled windows, replaced the hard drive, re-seated the
memory, but problem continues. I get the feeling that the computer may
be crashing until it "warms up." I can only guess that maybe there's
something tempermental with the motherboard? I'm at wits end and I
think my only solution is to can the entire box and buy a new one.
Have you done the modification to the system.ini file for MaxFileCache?
 
A

anthonymmfalcone

Hi Conor,
You may be correct... I seem to recall that the video does use system
RAM.
Also, I'm not familiar with the modification you're referring to in the
system.ini. Can you explain?
Thank you.
 
R

Ruel Smith

I need help with my computer crashing.
I've an AMD Athalon XP w/504MB RAM running Win98 Second Edition.
The computer often crashes (no mouse response, no cntrl-alt-del) after
startup finished. Even pressing the reset button sometimes does not
work and I have to shut all power off. Subsequent restart crashes so
early that my monitor sometimes has "no signal" display, or it never
makes it through the Scandisk. Repeated power-off/power-on gets
eventually gets me through startup and working ok, but it may take up
to 6 attempts in 20 minutes or more.

I've reinstalled windows, replaced the hard drive, re-seated the
memory, but problem continues. I get the feeling that the computer may
be crashing until it "warms up." I can only guess that maybe there's
something tempermental with the motherboard? I'm at wits end and I
think my only solution is to can the entire box and buy a new one.

It sounds like either a cheap or underpowered power supply. Do yourself a
favor and go out and get an Antec 350 watt power supply. Secondly, why
Windows 98? For games? It's terribly buggy. You really ought to install
Windows XP, instead. You can get an OEM copy of Windows XP cheap if you buy
a hardware product too from either www.zipzoomfly.com or www.newegg.com .
So, if you get the power supply from them, you can get your OEM copy of
Windows too. This should solve all of your problems.
 

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