HELP - windows logo & cryotographic services errors

J

Julie

I'm running windows xp and just today when trying to do windows update I
get the message
"Software you are installing has not passed Windows Logo testing"
So I followed all the steps on the windows troubleshooter and was only
unable to perform this one:
Suggestion 3
============
This problem can also occur if the Cryptographic Services have been
disabled.To resolve this problem:
1. Click "Start," and then click "Run."
2. Type "Services.msc" (without quotes).
3. Double-click "Cryptographic Services." If the service has been
disabled,enable it.
4. Attempt to download and install Windows Updates again, and then
check to see if the
problem is resolved.
When I try to perform this step I get an error message:
"Could not start the cryptographic services service on local computer
Error 123 filename, directory name or volume label syntax is incorrect"
This is causing me major problems as I can't install directx either.
Can someone please help?
 
J

Julie

Kelly this didn't work. It said it was starting, then disappeared.
When I checked in services.msc it said it was starting (not started) and
a few seconds later I checked and it was blank again.
 
K

Kelly

Do you have the RPC Service disabled? Cryptographic depends on this, if so.

The before mentioned has worked for many and should have helped, Julie. Try
this:

Go to Start/Run and type in CMD. At the command prompt, type the following
commands, pressing ENTER after each line:

net stop cryptsvc
ren %systemroot%\system32\catroot2 oldcatroot2
net start cryptsvc

If that doesn't help run the edit on line 288 - Restore CryptSvc
http://www.kellys-korner-xp.com/xp_tweaks.htm

Other checkpoints:

Run the edit on line 189 for DirectX.
http://www.kellys-korner-xp.com/xp_tweaks.htm

Manual Edit: Start/Run/Regedit and change your IsInstalled dword value to 0
for the last number from 1.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed
Components\{44BBA855-CC51-11CF-AAFA-00AA00B6015D}]
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top