HELP - windows logo & cryotographic services errors

  • Thread starter Thread starter Julie
  • Start date Start date
J

Julie

I'm running windows xp and just today when trying to do windows update I
get the message
"Software you are installing has not passed Windows Logo testing"
So I followed all the steps on the windows troubleshooter and was only
unable to perform this one:
Suggestion 3
============
This problem can also occur if the Cryptographic Services have been
disabled.To resolve this problem:
1. Click "Start," and then click "Run."
2. Type "Services.msc" (without quotes).
3. Double-click "Cryptographic Services." If the service has been
disabled,enable it.
4. Attempt to download and install Windows Updates again, and then
check to see if the
problem is resolved.
When I try to perform this step I get an error message:
"Could not start the cryptographic services service on local computer
Error 123 filename, directory name or volume label syntax is incorrect"
This is causing me major problems as I can't install directx either.
Can someone please help?
 
Kelly this didn't work. It said it was starting, then disappeared.
When I checked in services.msc it said it was starting (not started) and
a few seconds later I checked and it was blank again.
 
Do you have the RPC Service disabled? Cryptographic depends on this, if so.

The before mentioned has worked for many and should have helped, Julie. Try
this:

Go to Start/Run and type in CMD. At the command prompt, type the following
commands, pressing ENTER after each line:

net stop cryptsvc
ren %systemroot%\system32\catroot2 oldcatroot2
net start cryptsvc

If that doesn't help run the edit on line 288 - Restore CryptSvc
http://www.kellys-korner-xp.com/xp_tweaks.htm

Other checkpoints:

Run the edit on line 189 for DirectX.
http://www.kellys-korner-xp.com/xp_tweaks.htm

Manual Edit: Start/Run/Regedit and change your IsInstalled dword value to 0
for the last number from 1.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed
Components\{44BBA855-CC51-11CF-AAFA-00AA00B6015D}]
 

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