HELP! -Windows Activiation Mode

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I bought my computer w/ Windows XP Home Edition installed. One night I had
not problems and the next day when I tried to log on, I had separate
administratvie and guest user accounts, a window popped up saying "Windows
Activation Mode" and that I needed to update my version of Windows XP and
asked yes/no. If/When I click yes, it says it has been updated and I can
exit. Then it logs me off. I try to log on and am back to square one. If
if click no, it logs me off. Therefore, I can't even log onto me computer.
HP won't help without charging me b/c my warranty has expired. Microsoft
refers me back to HP since I bought the computer with the software installed
or wants to charge me. My thesis for my master's degree is due in a week and
I despirately need help with this.

Thanks!
 
Windows was pre-activated on your computer by HP. There is no need to
activate again (unless you have made serious hardware changes.) Therefore,
the most likely cause for your problem is a virus or spyware.
 
Performing an HP System Recovery in Windows XP
http://h10025.www1.hp.com/ewfrf/wc/...&product=71013&lang=en&cc=us&docname=bph07145

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

----------------------------------------------------------------------------------------

:

| I bought my computer w/ Windows XP Home Edition installed. One night I had
| not problems and the next day when I tried to log on, I had separate
| administratvie and guest user accounts, a window popped up saying "Windows
| Activation Mode" and that I needed to update my version of Windows XP and
| asked yes/no. If/When I click yes, it says it has been updated and I can
| exit. Then it logs me off. I try to log on and am back to square one. If
| if click no, it logs me off. Therefore, I can't even log onto me computer.
| HP won't help without charging me b/c my warranty has expired. Microsoft
| refers me back to HP since I bought the computer with the software installed
| or wants to charge me. My thesis for my master's degree is due in a week and
| I despirately need help with this.
|
| Thanks!
| --
| Wendi
 

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