Help wanted... installing Printer...

[Kathryn]

HP Pavilion with Vista 32 bit system ... with an Epson RX500 all-in-one
installed - USB Hard wired.
Wireless network in the home.

Other laptops (in particular Dell Inspiron 9300 with XP) able to install and
print correctly. (wireless connection)

New HP dv7-1175nr notebook with Windows 64 bit Vista. (wireless connection)

Have worked through the ADD PRINTER process multiple times --
unsuccessfully. Errors range from can't find driver... to Installed
successfully -- but then the document won't print (print error).

Any suggestions.

Thanks in advance.

 

[Malke]

HP Pavilion with Vista 32 bit system ... with an Epson RX500 all-in-one
installed - USB Hard wired.
Wireless network in the home.

Other laptops (in particular Dell Inspiron 9300 with XP) able to install
and print correctly. (wireless connection)

New HP dv7-1175nr notebook with Windows 64 bit Vista. (wireless
connection)

Have worked through the ADD PRINTER process multiple times --
unsuccessfully. Errors range from can't find driver... to Installed
successfully -- but then the document won't print (print error).

Did you install the Vista 64-bit drivers from Epson on your new notebook? If
not, you need to do this. Get them from Epson's website for your model
printer.

Malke

 

[Kathryn]

Been there -- done that.

Downloaded and installed the TWAIN Driver (3.04A) and no luck. I only
print from the laptop - no scanning or copying...

Is that not the proper driver?

Thanks in advance.

 

[Cari \(MS-MVP\)]

But did you remember to add the 64 bit drivers for the Epson to the desktop
running 32 bit Vista?