help w/mailbox size limit

[Guest]

I've archived my mailbox again today. And I still can't receive or send
messages. It says - you have exceeded the size limit of your mailbox. How
do I fix this so I can receive and send emails?

I have Outlook 2003. When I go and look at my folder sizes my SENT folder
is huge ((45820 KB)) but what can I do to make it small?

Thanks
Jeannette

 

[Brian Tillman]

I've archived my mailbox again today. And I still can't receive or
send messages. It says - you have exceeded the size limit of your
mailbox. How do I fix this so I can receive and send emails?

I have Outlook 2003. When I go and look at my folder sizes my SENT
folder is huge ((45820 KB)) but what can I do to make it small?

Create a new PST and move the contents of the Sent Items to that PST,
removing them from your mailbox. You can do this with any folder you have
that contains older items you don't need to access all the time. You could
also use AutoArchiving to keep your mailbox cleaner.

 

[Milly Staples [MVP - Outlook]]

Archive it.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, sunrosejenn asked:

| I've archived my mailbox again today. And I still can't receive or
| send messages. It says - you have exceeded the size limit of your
| mailbox. How do I fix this so I can receive and send emails?
|
| I have Outlook 2003. When I go and look at my folder sizes my SENT
| folder is huge ((45820 KB)) but what can I do to make it small?
|
| Thanks
| Jeannette

 

[Guest]

I autoarchive it once every 2 weeks. I even manually archived it this
morning and it didn't help.

Jeannette

 

[Guest]

What is PST? And when I go into the sent folder there is nothing there. And
I do save all my sent messages in the proper folder.

Jeannette

 

[Brian Tillman]

What is PST?

Personal Folders File. FIle>New>Outlook Data File is how to create one.

And when I go into the sent folder there is nothing there. And I do save
all my sent
messages in the proper folder.

You just said your Sent Items folder is "huge". Are you saying it's "huge"
but contains nothing? Perhaps your view is sent incorrectly so you can't
see what it contains. What view are you using in the Sent Items folder?