Outlook mailbox limit

[Guest]

Hi,

We recently had a problem whereby a user was receiving messages from the
system admin that his mailbox was over the limit. This happened every time he
tried to send a message. The figure quoted in the error mail from the system
admin was around 900MB. I checked his mailbox and the total size was only
around half the size of the total allowed, which happens to be 300MB.
He had some very large .pst files, each one much bigger than 300MB, and when
I split them up into smaller .psts, he was able to send again.
My question is, how is it possible that the Exchange server was bothered by
his psts? And how did it even know they were there? I remember when I checked
his mailbox size I saw his pst folders amongst the list of folders, and when
I check this on my own Outlook I do not see the archive folders there. So
that was a bit strange. But in any case the total size shown was still under
300 MB. I even counted up the different mailbox folders manually. I don't
understand how the size of his archives could be counted against him. I tried
to experiment dragging my own archive into my mailbox folders but it wouldn't
let me.
He was using Outlook 2003 on Windows 2000.
Any ideas?

 

[Roady [MVP]]

Exchange doesn't care about pst-files. It could be that the synch wasn't
fully executed yet after archiving.

 

[Guest]

Thanks for your answer. I still think it's strange though.

Exchange doesn't care about pst-files. It could be that the synch wasn't
fully executed yet after archiving.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Hi,

We recently had a problem whereby a user was receiving messages from the
system admin that his mailbox was over the limit. This happened every time
he
tried to send a message. The figure quoted in the error mail from the
system
admin was around 900MB. I checked his mailbox and the total size was only
around half the size of the total allowed, which happens to be 300MB.
He had some very large .pst files, each one much bigger than 300MB, and
when
I split them up into smaller .psts, he was able to send again.
My question is, how is it possible that the Exchange server was bothered
by
his psts? And how did it even know they were there? I remember when I
checked
his mailbox size I saw his pst folders amongst the list of folders, and
when
I check this on my own Outlook I do not see the archive folders there. So
that was a bit strange. But in any case the total size shown was still
under
300 MB. I even counted up the different mailbox folders manually. I don't
understand how the size of his archives could be counted against him. I
tried
to experiment dragging my own archive into my mailbox folders but it
wouldn't
let me.
He was using Outlook 2003 on Windows 2000.
Any ideas?

 

[Roady [MVP]]

Same You might want to check back if it happens again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Thanks for your answer. I still think it's strange though.

Exchange doesn't care about pst-files. It could be that the synch wasn't
fully executed yet after archiving.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Hi,

We recently had a problem whereby a user was receiving messages from
the
system admin that his mailbox was over the limit. This happened every
time
he
tried to send a message. The figure quoted in the error mail from the
system
admin was around 900MB. I checked his mailbox and the total size was
only
around half the size of the total allowed, which happens to be 300MB.
He had some very large .pst files, each one much bigger than 300MB, and
when
I split them up into smaller .psts, he was able to send again.
My question is, how is it possible that the Exchange server was
bothered
by
his psts? And how did it even know they were there? I remember when I
checked
his mailbox size I saw his pst folders amongst the list of folders, and
when
I check this on my own Outlook I do not see the archive folders there.
So
that was a bit strange. But in any case the total size shown was still
under
300 MB. I even counted up the different mailbox folders manually. I
don't
understand how the size of his archives could be counted against him. I
tried
to experiment dragging my own archive into my mailbox folders but it
wouldn't
let me.
He was using Outlook 2003 on Windows 2000.
Any ideas?