HELP! Problem With Fax.

[Shawn]

Everytime I go to fax something it indicates a "busy"
message. I have to shut down the machine and restart it.
Then I can fax. Before you say just do that; everytime I
shut down the fax it shuts down my computer and restarts
it.


I can receive and can print from the computer consistently
with no problems-it is just faxing out that is an
inconvenience of late

 

[Raghavendra R [MSFT]]

I assume you are using the Windows 2000 Fax Service that ships with Windows
2000 Operating System. After the shutdown are you able to send faxes
successfully? Next time when the send fails, send us the log file. You can
find this at C:\Windows\system32\LogFiles\Fax\Incoming\FSPS<nnnn>.log - pick
the latest file.

What do you mean by 'shut down the fax'?


--
Raghavendra R
Microsoft Printing, Imaging and Fax Team
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[Ananda Sarkar [MSFT]]

What's the modem make and model you are using? Is it a HCT certified modem?
(list of certified modem available at:
http://www.microsoft.com/windows/ca...ryl2&pgn=01a642fd-2790-420f-90bd-85df6a377206

Thanks,
Anand

--
Ananda Sarkar
Microsoft Printing, Imaging & Fax Team

This posting is provided "AS IS" with no warranties, and confers no rights.

Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'