Help needed on a rule that has me stumped

[Milhouse Van Houten]

Does Outlook 2007's junk mail detection system override any rule you make?

My email provider sends me a daily summary message of my mail kept on their
servers as spam. In this message they include only the "From" and "Subject"
lines of each mail and it allows me to act upon each one as appropriate. So
if you see something that's not spam, you can click a link in the mail and
it will be "allowed" from that point forward. They do not include the actual
mails in this summary message.

The problem is that this daily summary mail goes into Outlook's spam folder
every single time. This stands to reason, since the body of the mail is
filled with spam words and phrases.

I've tried creating a rule which looks for the word "quarantine" (which is
always in the summary mail's Subject) and moves it to Inbox, but Outlook
always shunts it to Junk anyway.

Is there anything else to be done?

 

[F.H. Muffman]

Does Outlook 2007's junk mail detection system override any rule you

make?

Yes. Otherwise, you might accidentally have a rule apply to a spam. Imagine
what would happen when you autoforwarded that wee-wee enlargement message
to your boss.

My email provider sends me a daily summary message of my mail kept on
their servers as spam. In this message they include only the "From"
and "Subject" lines of each mail and it allows me to act upon each one
as appropriate. So if you see something that's not spam, you can click
a link in the mail and it will be "allowed" from that point forward.
They do not include the actual mails in this summary message.

The problem is that this daily summary mail goes into Outlook's spam
folder every single time. This stands to reason, since the body of the
mail is filled with spam words and phrases.

I've tried creating a rule which looks for the word "quarantine"
(which is always in the summary mail's Subject) and moves it to Inbox,
but Outlook always shunts it to Junk anyway.

Is there anything else to be done?

Uhh, add the sender to your Safe Senders list?

 

[Milhouse Van Houten]

Yes. Otherwise, you might accidentally have a rule apply to a spam.
Imagine what would happen when you autoforwarded that wee-wee enlargement
message to your boss.

Ah yes, that makes sense.

Uhh, add the sender to your Safe Senders list?

That's the other catch, though I didn't mention it: the sender's "address"
is simply "Administrator." It's not a normal address. Outlook will not take
a single word like that without a domain. Is there a trick?

 

[F.H. Muffman]

Does Outlook 2007's junk mail detection system override any rule you

Ah yes, that makes sense.

That's the other catch, though I didn't mention it: the sender's
"address" is simply "Administrator." It's not a normal address.
Outlook will not take a single word like that without a domain. Is
there a trick?

Turn off junk email filtering, or talk to the ISP and tell them that sending
an email with out an actual email address attached to it is really bad because
of exactly this type of problem. You can't whitelist them if they don't
provide an email from.