help!!! its broken!!!! arrgh....

G

Guest

my movie maker wont work no matter what. i open it and it crashes straight
away, with the error message coming up. sometimes it doesnt crash until i try
n do something e.g. dragging a photo onto the timeline. then i have 2 end the
program cos its not responding & after that the error message comes up.
ive got all the details for it so i was wondering if u could help? thanks :)

ok here u go:


this is the error report from when it crashes as soon as i load it:
AppName: moviemk.exe AppVer: 2.0.3312.0 ModName: qedit.dll
ModVer: 6.5.2600.2180 Offset: 0001b2af


and the file its sending with the error report:
C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\3385_appcompat.txt



this is the error report from when it doesnt crash straight away but if i do
anything it says "not responding":
szAppName : moviemk.exe szAppVer : 2.0.3312.0 szModName : hungapp
szModVer : 0.0.0.0 offset : 00000000


And the files that it's sending with the error report:
C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\WER0933.dir00\moviemk.exe.mdmp
C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\WER0933.dir00\appcompat.txt


I went on Control Panel > Administrative Tools > Event Viewer > Applications
and clicked on the link and got the info for it:

Details
Product: Windows Operating System
Event ID: 1000
Source: Application Error
Version: 5.2
Symbolic Name: ER_USERCRASH_LOG
Message: Faulting application %1, version %2, faulting module %3, version
%4, fault address 0x%5.

Explanation
The indicated program stopped unexpectedly. The message contains details on
which program and module stopped. A matching event with Event ID 1001 might
also appear in the event log. This matching event displays information about
the specific error that occurred.
(theres more but its just about microsoft and what theyd do n its not very
relevant 2 this question)

i think i have movie maker 1, not 2, i dont know where my windows xp disc
is, i did download mm2 but i installed it n it kind of disappeared ???

anyway, please, i really need help, ive included all the info i have, if u
need more just tell me how 2 get it n i'll get it 4 u, anythin if u can help
me

thanks!
 

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