Help File Error

[Guest]

I'm receving the following error when I try to open an application help file:

This File is Not a Windows Help file.

When I click on OK, I get:

A Newer Version of Help is Needed to read this help file.

I'm running XP Pro with SP2 installed. I found this error referencing
Windows NT on the website, but it says to install the latest service pack to
fix. I'm not running NT, and I have all the latest updates for XP. Does
anybody know what I need to do to fix this? I understand that the error is
caused by a 32 bit help file trying to be loaded by the 16 bit help program.
How can I force windows to use the 32 bit help program as opposed to the 16
bit one.

Any help anybody can give will be greatly appreciated.

Thx....

 

[Wesley Vogel]

You are running NT.

Windows XP is really Windows NT 5.1.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Guest]

I wish this helped, but it doesn't. As I stated before, the 'fix' I found
earlier said to simply install the latest service packs. I have installed
everything I can and I still get the error. What else can I do???