help - endless loop when trying to see email at aol.com

[Guest]

Help! All of a sudden I cannot get into my aol mail (via aol.com). I have
Windows XP sp2 and Internet Explorer 7.0.

I have not made any changes to setting but the past week cannot get into aol
mail. I can sign into aol but any time I try to get into the mail screen I
get stuck in an endless loop and never can get to the mail. Can anyone help?

 

[Yuriy Shkolnikov [MSFT]]

This could simply be a problem on aol web site - does not seem like it is a
problem on your computer since you did not change anything.

Try using another computer to isolate the problem. (especially would be good
to try a computer with a different version of IE, another with the same
version of IE, etc)

You also might try cleaning your IE browser cashe first...