Help: Canon bjc-8200 will not feed paper

[random electron]

Hi

One day, my printer stopped feeding paper. I thought it was the rubber
grabbing rollers in the back. No, they work fine. After they push the paper
into the paper path, the platten roller does not turn. Any ideas?

tia

 

[Tony]

Hi

One day, my printer stopped feeding paper. I thought it was the rubber
grabbing rollers in the back. No, they work fine. After they push the paper
into the paper path, the platten roller does not turn. Any ideas?

tia

This is probably a gear problem, it may have moved on the shaft, have some
broken teeth or the centre has worn so it does not grip the shaft and rotate
it. The only way to find out is to dissasemble the printer and inspect each
gear carefully.
Tony