Help - Cannot Uninstall Defender

[Guest]

Hi,

My copy has expired, so I'm trying to uninstall it in order to allow me to
install the latest copy. Only trouble is, when I go into Add/Remove Programs
and select Windows Defender, the uninstall just seems to hang. When I check
the processes, msiexec is using 50% of CPU (on a Dual Core system) - doesn't
matter how long I wait, it just hangs.

I've tried to use Windows Installer Clean Up, but it doesn't list Windows
Defender. I notice I've also got Windows Install 3.1 (KB893803) installed
too.

Can anyone please help?
Is there an alternative method to uninstall? Manual, script, ???
Any other ideas for what I could try?

Thanks.

 

[Guest]

Hello Brian,

Have a look here:

http://www.microsoft.com/communitie...0f8e&mid=e3bb18c3-e647-4b50-97fb-f3308db10f8e


For the benefit of the community reading this post, please rate the pºst.

I hope this post is helpful.

Let us know how it works ºut.

Еиçеl

 

[Guest]

Hi,

Thank you for replying. Unfortunately, this command line instructions
recommended in your kind post uses msiexec, which is the bit that hangs for
me. If I run the script, it still hangs.

Is there any tools or utilities that can remove software without using
msiexec?
Or maybe something that can "debug" or "check" my environment to figure out
what's wrong.

I've seen other posts on the internet related to this problem, but nobody so
far has even seen a solution.

So it seems if msiexec can't do it, it can't be done??? There must be
something I can try?

Thank you

Brian

 

[Guest]

Actually, just thinking ... this may not be just a defender problem either -
it actually may be a msiexec problem ....

Brian