"Help and Support" & System Restore

[Guest]

I have a WinXP machine that had/has McAfee AV and Anti-Spyware (both
Enterprise Modules handled/controlled by McAfee ePO)

The PC wasn't behaving with McAfee, so we had to unistall and re-install it.

Now, both, "Help and Support" & System Restore aren't working. (plus, some
web sites when using IE6)

 

[Guest]

Try a repair installation:
http://www.michaelstevenstech.com/XPrepairinstall.htm

Paul Shafer, MCDST

 

[Bert Kinney]

Hi Rich,

I would suggest uninstalling everything McAfee and then try running System
Restore from Safe Mode. If System Restore fails at this point perform the repair
install suggested previously. Then select a AV suite other than McAfee or
Norton. You will find alternative AV applications here.
Virus and Spyware removal and prevention steps:
http://bertk.mvps.org/html/spyware.html