Help and Support is no help

[Guest]

I'm having a problem with the HaS thing. It tells me a driver I installed may
cause problems and so windows is disabling it. I get this message EVERY time
I start up. It also tells me to go to a few websites to update the driver,
Roxio, Real, and some other site. I'm tired of receiving this message,
especially since I uninstalled the program (Roxio EZ CD creator 6) because it
didn't work with WinXP. So how about this... Instead of telling me some
driver is causing a problem and having windows whine about it, have it
actually TELL ME WHAT DRIVER SPECIFICALLY IS CAUSING THE PROBLEM SO I CAN
REMOVE IT. Thank You.

 

[Kerry Brown]

I'm having a problem with the HaS thing. It tells me a driver I installed
may
cause problems and so windows is disabling it. I get this message EVERY
time
I start up. It also tells me to go to a few websites to update the driver,
Roxio, Real, and some other site. I'm tired of receiving this message,
especially since I uninstalled the program (Roxio EZ CD creator 6) because
it
didn't work with WinXP. So how about this... Instead of telling me some
driver is causing a problem and having windows whine about it, have it
actually TELL ME WHAT DRIVER SPECIFICALLY IS CAUSING THE PROBLEM SO I CAN
REMOVE IT. Thank You.

Look in the event viewer for errors in the application and system logs. They
may have more info about what is causing the problem.

Kerry