Argh, it has been a very long time since I used a non-NT version of Windows.
In Outlook Help->About, what does the second line say?
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, George asked:
| Thanks for the post, Milly, but that doesn't solve the problem. When
| I double click on the mail icon in the control folder, the folder
| opens up. That's were the problems start. I selected the C drive and
| made a new folder in the C drive. That didn't solve the problem. I
| still get the same pop up saying that Outlook can't find the files to
| use.
|
| Under the Services heading in the properties screen which comes up
| when one double clicks on the Mail icon, everything seems to be
| correct. It's the same as used by Outlook Express, and Outlook
| Express works (most of the time).
|
| The delivery dab, under Deliver new mail to the following location,
| says "none" and there are no other selections available. I think
| that's the problem, but I don't know how to solve it.
|
| George
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Okay here are the instructions: "Outlook could not start because a
|| location to
||| send and receive mail could not be found. To add a location, such
||| as a personal folder file, double-click the mail icon in Windows
||| Control Panel."
||
|| Have you done this?
||
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, George asked:
||
||| I get the message, "Outlook could not start because a location to
||| send and receive mail could not be found. To add a location, cush
||| as a personal folder file, double-click the mail icon in Windows
||| Control Panel."
|||
||| Can someone please provide detailed instructions on how to do this?
||| One problem seems to be that the screen that says, "Deliver new mail
||| to the following locations " has the entry, "none" and no others to
||| select from.
|||
||| I'm running Outlook 2000 on a Windows 98 platform.
|||
||| Thanks
