having strange problem since my windows xp reboots each time

[Guest]

hi friends
I am having strange problem since my windows xp reboots each time without
going past windows xp startup logo.
I am able to start up system in safe mode.but when i am rebooting it in
safemode with networking then also it is rebooting.
I don't know whether it is a virus or something else.
Anyone please help me out

Regards
trackmanish

 

[Will Denny]

Hi

On the Safe Mode screen - have you tried 'Last Known Good Configuration'?

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups

 

[Ron Martell]

hi friends
I am having strange problem since my windows xp reboots each time without
going past windows xp startup logo.
I am able to start up system in safe mode.but when i am rebooting it in
safemode with networking then also it is rebooting.
I don't know whether it is a virus or something else.
Anyone please help me out

Boot into Safe Mode. Then open Control Panel - System - Advanced and
click on the Settings button in the Startup and Recovery (bottom)
section. In the Startup and Recovery window click on the checkbox for
"Automatically restart" to clear it. Click on Apply and OK as needed
to exit.

That should put an end to the reboots. However they may be replaced
by a "Blue Screen Of Death" STOP error message. If that does happen
then the content of that STOP message, including the STOP code, all 4
parameters, and any file or module names mentioned will be a direct
clue as to the underlying cause of your problem. Post that
information back here if you need help with it.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."

 

[Guest]

hi ron,

thanx for you reply. i did as you told,WHEN I REBOOTED windows xp i got a
blue screen giving following error

STOP :0x0000007E (0xC0000005,0xF31844D0,0xF7B29FC8,0xF7B29CC4)

It seems to be some hardware proble but which one I don't know.

Plz help me out

regards
thanks in advance
trackmanish

 

[Ron Martell]

hi ron,

thanx for you reply. i did as you told,WHEN I REBOOTED windows xp i got a
blue screen giving following error

STOP :0x0000007E (0xC0000005,0xF31844D0,0xF7B29FC8,0xF7B29CC4)

It seems to be some hardware proble but which one I don't know.

The name of the error is SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

"This indicates that a system thread generated an exception which the
error handler did not catch."

The first parameter indicates that the exception was a
STATUS_ACCESS_VIOLATION and the second parameter says that the
exception happened at memory address 0xF31844D0.

The fact that the computer boots in Safe Mode but not in Safe Mode
With Networking indicates that the network card may be involved in
some way.

1. Determine the make and model of the network card in the problem
computer and check with the manufacturer's web site for updated
drivers for it. Download these drivers and save them to a USB memory
stick, CDR disk, or similar. Boot the problem computer into Safe Mode
and install the updated drivers.

2. Another option would be to remove the network card completely
(unless it is integrated into the motherboard of the problem
computer).

3. When the problem computer is running use Start - Run and enter
PSTAT in the dialog box. Does it work or does it report "not found"?

Post the results back here and we will proceed to the next step, which
may involve some more downloading on a working computer and then
installing the downloaded program on the problem machine while it is
running in Safe Mode.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."