have dsl, but computer continually attemps to use dial-up

[aaronep]

I have windows xp with service pack 2. Also have ATT & T dsl service
and AT&T dialup service. also am using Firefox browser.

When I depress the Firefox icon, I automatically able to access the
internet using dsl service. However, when in the dsl mode and I try
to reach a site, I find accessing is extremely slow. when I "x" out
of dsl browser, I find the dial-up window on the screen.

My suspicion is that the computer is attempting to access the dial-up
service while in the dsl service and that is causing a slow down.

My question, how can I stop the computer from accessing the dial up
service when using dsl service.?

best, Aaron

 

[gls858]

I have windows xp with service pack 2. Also have ATT & T dsl service
and AT&T dialup service. also am using Firefox browser.

When I depress the Firefox icon, I automatically able to access the
internet using dsl service. However, when in the dsl mode and I try
to reach a site, I find accessing is extremely slow. when I "x" out
of dsl browser, I find the dial-up window on the screen.

My suspicion is that the computer is attempting to access the dial-up
service while in the dsl service and that is causing a slow down.

My question, how can I stop the computer from accessing the dial up
service when using dsl service.?

best, Aaron

In Internet Explorer go to tools >Internet options >connections
Check the appropriate item.

gls858

 

[BruceM]

I wonder if you're using one of those pretend ADSL modems that some ISP's
use?
Is it a USB only D-Link DSL-200 one that is slightly bigger than a cig
packet?
If it is, then these do use the dial-up interface.
Grab yourself a decent network cable connected one off Ebay or somewhere.
Then you can set what the previous poster told you, (to Never dial up a
connection).

 

[kenkcj]

In Internet Explorer go to tools >Internet options >connections
Check the appropriate item.

gls858

Do what he said and go to connections and choose the radio button to never
dial a connection. Or you can always delete the options under the dial up
connections. Either way works just as well.