Mary said:
You are mistaking a cable/dsl modem with a telephone modem. You need
both in your computer. These are not the same kinds of modems. Just
change your dial up modem connection settings in Internet Options,
Connections. Select "never dial a connection" and you will be able to
make telephone calls and send faxes with your telephone modem while
still using your new cable/dsl modem. PS Routers are not modems at
all. They are networking devices. Get your service provider to help
you set up the device you have.
This isn't true or the OP's problem. You don't need to have both a
dialup modem in your computer and a cable/dsl modem outside your
computer. Unless using a dialup connection, there is no need to have
the dialup hardware installed.
What has happened is that the OP is no longer using his dialup modem
because he has gotten a broadband connection. The problem the OP is
having is that he says he disabled his dialup modem hardware but it is
being found by Windows each time the system starts up. My guess is that
he did not *disable* the modem in Device Manager but rather
*uninstalled* it. So naturally every time Windows starts it finds the
new device because the hardware is still in the computer. The answer is
to either *disable* - not *uninstall* - the modem in Device Manager OR
uninstall it, shut down the computer, and remove the physical device
from the computer.
Malke