Google Tool Bar

B

Barbara

Within the last two days, when I used the Google Tool Bar, a message came up
and said it had been redirected to 302. When I went to that website, I got a
message stating that I was sending automated searches and they could not
complete the request. I have never had that problem before when using Google
Tool Bar for searching. I unistalled Google Tool Bar from my programs and
now I can not re-install it. I keep getting sent to all different weird
websites, etc. How can I re-install Google Tool Bar as I use it a lot. My
grandchildren were here over the weekend and they may be responsible for
messing this up. Would appreciate any information.
Thank You!
 
S

SC Tom

Barbara said:
Within the last two days, when I used the Google Tool Bar, a message came
up
and said it had been redirected to 302. When I went to that website, I
got a
message stating that I was sending automated searches and they could not
complete the request. I have never had that problem before when using
Google
Tool Bar for searching. I unistalled Google Tool Bar from my programs
and
now I can not re-install it. I keep getting sent to all different weird
websites, etc. How can I re-install Google Tool Bar as I use it a lot.
My
grandchildren were here over the weekend and they may be responsible for
messing this up. Would appreciate any information.
Thank You!

First thing to do would be to scan for any possible malware. If nothing is
found, then you might try doing a System Restore to before the grands
arrived.
 
N

nass

Barbara said:
Within the last two days, when I used the Google Tool Bar, a message came up
and said it had been redirected to 302. When I went to that website, I got a
message stating that I was sending automated searches and they could not
complete the request. I have never had that problem before when using Google
Tool Bar for searching. I unistalled Google Tool Bar from my programs and
now I can not re-install it. I keep getting sent to all different weird
websites, etc. How can I re-install Google Tool Bar as I use it a lot. My
grandchildren were here over the weekend and they may be responsible for
messing this up. Would appreciate any information.
Thank You!

Hi,
Try to make sure your machine and browser not hijacked by malware by be
installed from malicious site(s) by running a thorough scan!


some info about the error/message (302 Redirect):
##########################################
302 Redirect and Search Engines

When a URL returns a 302 redirect, it means that the owner of this link asks
users to continue to use this address as the redirect could be modified at
some later time. The owner of the page pointed to by the redirect is not
necessarily the same person and might not wish that its contents is presented
as belonging to another web site.

The challenge for search engines is to allocate the content to the
appropriate address.

If both addresses belong to the same domain, one can consider that the
recommendation of the unique owner has to be followed.

When the addresses belong to different domains, Google and other search
engines used to try to follow the rule suggested by RFC2616. This created
many technical problems and potential conflicts related to intellectual
property rights. After years of confusion, Yahoo and then Google decided to
stop attributing a content to a URL of an external site.
##########################################################
Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Click [OK] to close the IE properties window.

Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
Malwarebytes© Corporation
http://www.malwarebytes.org/mbam/program/mbam-setup.exe

http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html


Run disk clean up and then try to install yahoo toolbar with (mcafee
advisor very safe)or google toolbar or ping.com from Microsoft.

I use this search engine which really very good and up2date:
http://www.euronews.net/

HTH
nass
http://www.nasstec.co.uk
 
P

PA Bear [MS MVP]

You are seeing the effects of a hijackware infection and Google Toolbar had
nothing to do with it.

NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

Microsoft PCSafety provides home users (only) with no-charge support in
dealing with malware infections such as viruses, spyware (including unwanted
software), and adware.
https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1

Also available via...

Consumer Security Support home page
https://consumersecuritysupport.microsoft.com/

Otherwise...

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

2b. Vista or Win7=> Run this scan instead:
http://onecare.live.com/site/en-us/center/whatsnew.htm

3. Now run a thorough check for hijackware, including posting requested logs
in an appropriate forum, not here.

Checking for/Help with Hijackware:
• http://mvps.org/winhelp2002/unwanted.htm
• http://inetexplorer.mvps.org/tshoot.html
• http://www.mvps.org/sramesh2k/Malware_Defence.htm
• http://www.elephantboycomputers.com/page2.html#Removing_Malware

**Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php,
http://aumha.net/viewforum.php?f=30 or other appropriate forums.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
 

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