GoBack

K

KennyK

I recently installed GoBack 4 on a machine and it worked fine till
yesterday when it crapped out and disabled itself. The machine boots
and tells me that it is disabled but I cannot enable it. I tried
unistalling it but it would not allow it because it was disabled.
(Kinda like a hitech version of Catch 22) I called Symantec who told
me that goback made chances to my MBR and that i would need to boot to
the system console and run there uninstall (gb_prg.exe /u) which I
did but it did not work. Past that Symantec was useless!! They said
reformat the hard drive - thanks alot!!

Is there a way to restore the MBR WITHOUT LOSING THE HARD DRIVE DATA.
I am running XP (obviously)

TIA
 
K

KennyK

Is there a risk to damaging the drive I rather have an error msg then
rebuild my hard drive
 
R

Richard Urban [MVP]

There is a risk to installing GoBack. There is a risk if you do not install
GoBack. Every time you do any maintenance to your hard drive there is a
risk, even running the simple chkdsk function.

Try to reinstall GoBack to the same location. Risk factor 1-10 = 1+

I would certainly like to know "why" this happened as I have installed
GoBack on some of my customers machines. So far no problem, but I would not
like to have them experience what you have had.

Isn't computing fun?

--
Regards,

Richard Urban
Microsoft MVP Windows Shell/User

Quote from: George Ankner
"If you knew as much as you thought you know,
You would realize that you don't know what you thought you knew!"
 
O

Orin Oríg

I recently installed GoBack 4 on a machine and it worked fine till
yesterday when it crapped out and disabled itself. The machine boots
and tells me that it is disabled but I cannot enable it. I tried
unistalling it but it would not allow it because it was disabled.
(Kinda like a hitech version of Catch 22) I called Symantec who told
me that goback made chances to my MBR and that i would need to boot to
the system console and run there uninstall (gb_prg.exe /u) which I
did but it did not work. Past that Symantec was useless!! They said
reformat the hard drive - thanks alot!!

Is there a way to restore the MBR WITHOUT LOSING THE HARD DRIVE DATA.
I am running XP (obviously)

TIA

I do not know on how many will believe this:

I read my "Event Viewer" daily. And there is a new worm, if not a virus,
that is destroying my database in the past six days.

I thought it was destroying my spreadsheet database, but I noticed it is
destroying the restore or safe point of my Roxio Go Back 3.

I am using Windows 2000 Pro and it does not have System Restore. I am
somewhat depend on Go Back . . . but what the hell, what can I do? It is a
curse of my existence.

I am just wondering if the System Restore of Windows XP is also being
affected.

Who do you think will solve this problem first . . . Microsoft or your
anti-virus maker?


Orinello
 

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