Genuine Advantage Bug

[Bob S]

I ran check disk this morning, and ever since, I keep
getting a message that my copy of WinXP isn't genuine.
My copy of WinXP came with my Dell computer when I bought it
3 years ago, and I've never had to put up with this nonsense
before.

I click on the button to resolve things (after I first go
through the PIA changing the primary browser to IE, because
the MS web site doesn't work with other browsers), and
eventually get the message that my copy has been validated.
But when I shut down I get the same message, and get it
again when I start up.

Is there a way to put a stop to this harassment?

Thanks.

 

[leaenna_mills]

I ran check disk this morning, and ever since, I keep
getting a message that my copy of WinXP isn't genuine.
My copy of WinXP came with my Dell computer when I bought it
3 years ago, and I've never had to put up with this nonsense
before.

I click on the button to resolve things (after I first go
through the PIA changing the primary browser to IE, because
the MS web site doesn't work with other browsers), and
eventually get the message that my copy has been validated.
But when I shut down I get the same message, and get it
again when I start up.

Is there a way to put a stop to this harassment?

Thanks.
--

Either get rid of the WGA trojan or set your firewall to block it from
phoning home.

 

[Carey Frisch [MVP]]

Please go to www.microsoft.com/genuine and revalidate - That should clear the issue.

--
Carey Frisch
Microsoft MVP
Windows Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/


---------------------------------------------------------------------------

:

| I ran check disk this morning, and ever since, I keep
| getting a message that my copy of WinXP isn't genuine.
| My copy of WinXP came with my Dell computer when I bought it
| 3 years ago, and I've never had to put up with this nonsense
| before.
|
| I click on the button to resolve things (after I first go
| through the PIA changing the primary browser to IE, because
| the MS web site doesn't work with other browsers), and
| eventually get the message that my copy has been validated.
| But when I shut down I get the same message, and get it
| again when I start up.
|
| Is there a way to put a stop to this harassment?
|
| Thanks.
| --
|
| Bob S.

 

[Rock]

I ran check disk this morning, and ever since, I keep
getting a message that my copy of WinXP isn't genuine.
My copy of WinXP came with my Dell computer when I bought it
3 years ago, and I've never had to put up with this nonsense
before.

I click on the button to resolve things (after I first go
through the PIA changing the primary browser to IE, because
the MS web site doesn't work with other browsers), and
eventually get the message that my copy has been validated.
But when I shut down I get the same message, and get it
again when I start up.

From MVP Carey Frisch:

Please follow this simple troubleshooting procedure:

1. Download and install the WGA Diagnostic Tool
http://go.microsoft.com/fwlink/?linkid=56062

2. After running the WGA Diagnostic Tool, click on the "Windows" tab and
then click on "Copy to Clipboard".

3. Next, visit the following website and create a post in the "WGA
Validation Problems" forum and paste the results of the WGA Diagnostic
Data in a detailed post:
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

4. A WGA troubleshooting specialist will analyze the data and recommend
an appropriate solution.

 

[leaenna_mills]

Please go to www.microsoft.com/genuine and revalidate - That should clear the issue.

what "issue" is it that needs clearing, exactly?

 

[Rock]

From MVP Carey Frisch:

Please follow this simple troubleshooting procedure:

1. Download and install the WGA Diagnostic Tool
http://go.microsoft.com/fwlink/?linkid=56062

2. After running the WGA Diagnostic Tool, click on the "Windows" tab and
then click on "Copy to Clipboard".

3. Next, visit the following website and create a post in the "WGA
Validation Problems" forum and paste the results of the WGA Diagnostic
Data in a detailed post:
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

4. A WGA troubleshooting specialist will analyze the data and recommend
an appropriate solution.

Ackk, I see Carey already answered you.

 

[Bob S]

Please go to www.microsoft.com/genuine and
revalidate - That should clear the issue.

When I booted up this morning, the message was gone for some
reason. So I'll just save the link you gave me for future
reference, in case this comes up again.

Thanks.

 

[Bob S]

Ackk, I see Carey already answered you.

Thanks anyway.

As I just mentioned in my reply to Carey, the problem seems
to have solved itself, for when I booted up this morning the
message was gone.

I'll save you suggestion for future reference, though.

Thanks again.

 

[Rock]

Thanks anyway.

As I just mentioned in my reply to Carey, the problem seems
to have solved itself, for when I booted up this morning the
message was gone.

I'll save you suggestion for future reference, though.

Great Bob, the best kind of resolution. Funny how many things like that
happen. One day a problem, then a reboot or two and it's gone. Thanks for
posting back.