Generic Host Process Win32 has encountered a problem and must close

[Brendan J Cuffe]

Hi,

I know my way around computers reasonably well, but this is stumping me.

A friend asked me to help him with a 4 month old laptop that was incredibly
slow doing anything. Laptop is a 1.5GHz centrino with 512mb of ram running
XP (SP2) Home.

Did all the usual things, disk cleanup, defrag, disabled unnecessary start
up programs, uninstalled Mcafee Internet Security Suite 6 as it wasn't
properly configured and reinstalled after running a registry cleaner
utility, installed Spybot, Adaware, made sure virus software up to date and
checked machine for Spyware, adware and viruses etc. No viruses but Spybot
and Adaware removed quite a lot of stuff and finally we applied all Windows
XP update. At this stage the machine is positively speeding along compared
to what it was, with one exception.

The exception was connecting to his broadband ISP (AOL). Took his machine
to my house, connected it to my network, configured his AOL to connect
through my router modem as an AOL guest connection and it connected with no
problems, signing on and off all day. He took it home and when he connected
it to his own modem (BT Voyager), he again had problems connecting to AOL.
He then phoned AOL who had him delete a couple of Winsock Registry entries,
unfortunately he does not know which ones. Now while the machine starts OK
and will connect to AOL after running their connection autofix, the
following error message comes up most times when the computer boots: -

"Generic Host Process for Win32 Services has encountered a problem and needs
to close. We are sorry for the inconvenience.


szAppName : svchost.exe szAppVer : 5.1.2600.2180 szModName : ntdll.dll
szModVer : 5.1.2600.2180 offset : 00018fea"



The following files are included with the error report: -

C:\docume~1\andrew\locals~1\temp\WERc549.dir00\svchost.exe\mdmp

C:\docume~1\andrew\locals~1\temp\WERc549.dir00\appcompat.txt





You can click OK and the machine continues to operate without any obvious
problem and it will connect to AOL, etc. Now the error message may be
coincidental with the deletion of the Registry subkeys, but in either event
has anyone any idea what the fix is for this.



Regards

Brendan

 

[Guest]

Hi,

I know my way around computers reasonably well, but this is stumping me.

A friend asked me to help him with a 4 month old laptop that was incredibly
slow doing anything. Laptop is a 1.5GHz centrino with 512mb of ram running
XP (SP2) Home.

Did all the usual things, disk cleanup, defrag, disabled unnecessary start
up programs, uninstalled Mcafee Internet Security Suite 6 as it wasn't
properly configured and reinstalled after running a registry cleaner
utility, installed Spybot, Adaware, made sure virus software up to date and
checked machine for Spyware, adware and viruses etc. No viruses but Spybot
and Adaware removed quite a lot of stuff and finally we applied all Windows
XP update. At this stage the machine is positively speeding along compared
to what it was, with one exception.

The exception was connecting to his broadband ISP (AOL). Took his machine
to my house, connected it to my network, configured his AOL to connect
through my router modem as an AOL guest connection and it connected with no
problems, signing on and off all day. He took it home and when he connected
it to his own modem (BT Voyager), he again had problems connecting to AOL.
He then phoned AOL who had him delete a couple of Winsock Registry entries,
unfortunately he does not know which ones. Now while the machine starts OK
and will connect to AOL after running their connection autofix, the
following error message comes up most times when the computer boots: -

"Generic Host Process for Win32 Services has encountered a problem and needs
to close. We are sorry for the inconvenience.


szAppName : svchost.exe szAppVer : 5.1.2600.2180 szModName : ntdll.dll
szModVer : 5.1.2600.2180 offset : 00018fea"



The following files are included with the error report: -

C:\docume~1\andrew\locals~1\temp\WERc549.dir00\svchost.exe\mdmp

C:\docume~1\andrew\locals~1\temp\WERc549.dir00\appcompat.txt





You can click OK and the machine continues to operate without any obvious
problem and it will connect to AOL, etc. Now the error message may be
coincidental with the deletion of the Registry subkeys, but in either event
has anyone any idea what the fix is for this.



Regards

Brendan


i got the same problem and i don`t find the solution yet , plaese if you find it tell me wht is it

 

[Guest]

hi,this problem is similar to me, you have a solution of this problem,thank
you.

 

[Guest]

I've been having the same irritating problem, sometimes followed by an
"unable to write" to a specified but unknown memory.
My guess is there is a conflict between Win32 and a firewall.
When the box appeared, I followed the What to do or What is this link and
ultimately disabled Win32. The problem went away, I've encountered no new
issues, and since I'm behind 2 firewalls, have had no evil invasions.
Maybe it worked and is the Preparation H for Win32.

 

[suzyq6]

*hi,this problem is similar to me, you have a solution of thi
problem,thank
you.


I have the same exact problem I thought it was an accidental deletio
of some registry files also, then i did everything you did and eve
reinstalled some software...it seems like i got the error messag
when i installed my Visioneer Scansoft software...I dont kno
though,...I wish someone could help us.

Suzanne

-
suzyq

 

[suzyq6]

* *

Hi ....this will get rid of the Win32 error....

click on Start

Run

In the open dialog box type in MSCONFIG & press enter
You will get the System Configuration Utility
Click on the far right "Start Up " tab
Then click on the button " disable all "
Then Click on the " Services " tab
Click on Hide all " Microsoft Services " & make sure it is checked
Click on Disable all
Click on Apply & close
It would prompt to restart the system
Please restart the system s will get rid of the Win32 error message...


-
suzyq