General ?'s

[Ben]

I recently installed xp pro on my father-in-law's computer
w/o ever removing xp home. Now I have had problems
getting online (network configuration settings), which I
have remidied (I think), and I lost his background picture
on his desktop? Also when he tries to print pictures that
he scanned it shows printing to 99% on the screen, and
seems to be only printing 99% of the picture. Also we are
unable to rotate the picture like we used to be able to
(it is a full size, 8x10 pic). I have tried the
portrait/landscape option and that doesn't seem to be
working. My father-in-law can't be happy with his
recent "upgrade". If able to fix these problems while
leaving xp pro on, fine, but if we need to remove xp pro
please explain to me how to do so, and hopefully it will
go back to xp home with all of the same settings,
pictures, etc in place. Please let me know some options.
Also please respond as if writing to someone who has never
used a computer before. Thank you.
Ben

 

[Jim Macklin]

Did you create a dual boot or did you upgrade when you
installed? ( Do you get a choice of operating systems when
you boot? )

You may have had applications installed on the XP Home that
will need to be installed again on XP Pro.


| I recently installed xp pro on my father-in-law's computer
| w/o ever removing xp home. Now I have had problems
| getting online (network configuration settings), which I
| have remidied (I think), and I lost his background picture
| on his desktop? Also when he tries to print pictures that
| he scanned it shows printing to 99% on the screen, and
| seems to be only printing 99% of the picture. Also we are
| unable to rotate the picture like we used to be able to
| (it is a full size, 8x10 pic). I have tried the
| portrait/landscape option and that doesn't seem to be
| working. My father-in-law can't be happy with his
| recent "upgrade". If able to fix these problems while
| leaving xp pro on, fine, but if we need to remove xp pro
| please explain to me how to do so, and hopefully it will
| go back to xp home with all of the same settings,
| pictures, etc in place. Please let me know some options.
| Also please respond as if writing to someone who has never
| used a computer before. Thank you.
| Ben

 

[CWatters]

I recently installed xp pro on my father-in-law's computer
w/o ever removing xp home. Now I have had problems
getting online (network configuration settings), which I
have remidied (I think), and I lost his background picture
on his desktop?

The picture is probably where its has always been on his hard drive - just
the setting that displays it has been lost. First step is to find the
picture. Then Right Click on the desktop background and select "properties",
then the "Desktop" tab and then the "Browse" button. Navigate to where the
file is and select "Open".

he scanned it shows printing to 99% on the screen

Are you using WinXP's built in printing or an application? ?

seems to be only printing 99% of the picture.

WinXP prints, crops and rotates in all sorts of strange ways. Try inserting
the photo into a Word document, make sure you can see it all on the screen
and then print. I don't suggest this is a solution but you can compare it
with the print you did before to see if anything is missing.

Also we are

unable to rotate the picture like we used to be able to
(it is a full size, 8x10 pic).

Try... Opening the folder with the photos. Select View -> filmstrip.

Select the photo and click the little rotation icons under it.

I have tried the

portrait/landscape option and that doesn't seem to be
working. My father-in-law can't be happy with his
recent "upgrade".

Oh boy you should never mess with family computers - it's almost as bad as
sleeping with your brothers wife.

If able to fix these problems while

leaving xp pro on, fine, but if we need to remove xp pro
please explain to me how to do so, and hopefully it will
go back to xp home with all of the same settings,
pictures, etc in place.

I wouldn't try to reverse what you have done - Murphy's law says things will
get worse. With hindsight a clean install would have been a better bet.