Linda said:
My son was booted off AOL last night and since that time
his taskbar has been frozen. He was able to run utilities
and defrag, but no help. He can't get online to search out
answer. He can't get to his product id to ask online
support question. Any help?
1) Take the AOHELL CD
2) If you are old enough to drive, and have a licence, place it in the
middle of the drive and back over it several times.
3) If you are not old enough to drive - or don't have a licence - place
said CD in the microwave and cook on full power for a couple of minutes - it
really is fascinating, and most satisfying, to watch.
4) Place resulting mess in the rubbish
5) Pick up the phone, call AOHELL 'Customer Service' and tell them you
wish to cancel your account.
6) Ask people for recommendations for a proper ISP.
7) Call new ISP of choice and sign up.
There! Problem solved.
Unfortunately, removing AOHELL's trojanic software will, most likely,
require a complete format and reinstall.
Give yourself a huge pat on the back for doing the sensible thing.
