Freezing with music and sound

[Guest]

whenever i play music through media player, or have any sound at all my compputer freezes up. It is a brand new comper so we don't know what is wrong with it. Do we need to take it in somewhere

 

[dev]

/Jessica/ said:

Whenever I play music through media player, or have any sound at all my compputer freezes up. It is a brand new comper so we don't know what is wrong with it. Do we need to take it in somewhere?

Back to the place it was purchased - until that make it right. A brand
new PC should function well.

 

[roger]

Hi Jessica,

Apr 2004 10:26:01 -0700, "Jessica"

whenever i play music through media player, or have any sound at all my compputer freezes up. It is a brand new comper so we don't know what is wrong with it. Do we need to take it in somewhere

Right-click My Computer, select properties, go to the hardware tab,
click on device manager. Do you see any item with a yellow triangle of
warning?

The sound card may need drivers, which you may have got in a CD.
Being a brand new computer with these problems, you should use your
warranty.

WMP mini FAQ
http://www.nwlink.com/~zachd/pss/pss.html

Visit the Windows Media Player Newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsmedia.player

Windows Media Player FAQ
http://www.microsoft.com/windows/windowsmedia/9series/player/faq.aspx

Windows Media Player Support Center
http://support.microsoft.com/default.aspx?scid=FH;[LN];wmp

Good luck