Freezing of client while attempting to print

[F. Frey]

I have a client that connects to my W2K TS through a
Citrix connection. Everytime they attempt to print
nothing prints and the client freezes. The only way to
get back to work is to reboot it, then I have to clear the
spooler of the failed document. I have tried to reinstall
the drivers on the TS for the printer, and I suppose
everything went well, no errors or anything, but the
client still freezes, and nothing prints.

Any help is greaty appreciated

 

[Vera Noest [MVP]]

These kind of problems occur quite often when you install 3th
party printer drivers on a Terminal Server, since most of them are
not TS-compatible.
To avoid this, uninstall the printer driver and map the printer to
a native driver. You could loose some of the features of the
printer, but you will get much better stability of your TS.

239088 - Windows 2000 Terminal Services Server Logs Events 1111,
1105, and 1106
http://support.microsoft.com/?kbid=239088