Free/Busy info showing more than 2 months for some users?

[Newbie]

I have a user who reported she no longer can see free/busy information for
some users more than 2 months worth from scheduling screen (running Office
Outlook 2003 SP3). When I browse the same user myself also on Outlook 2003,
I can see up to about 2 months and the rest shows \\\\\\\\

What would have caused the free/busy information to show more information on
one user's screen and not others?

Server is running Exchange 2007 SP1, clients are Outlook 2003.

Thanks for your help.

 

[Nikki Peterson]

Sounds like you are only publishing 2 to 3 months of free/busy
information. The default on an Outlook install is 2 months.
This is set at the Outlook Client level:

- Tools
- Options
- Calendar Options button
- Free/Busy Options...
- In the Publish box, set for 12 months
- OK
- OK
- OK

When I say Set at the CLIENT LEVEL, I mean that it is a
setting that is configured by the client in the Outlook Options.

2 month of free/busy publish will show:
Last Month and This Month

3 month of free/busy publish will show:
Last Month and This Month and Next Month

12 Month of free/busy publish will show:
Last Month and 11 Months ahead

It always includes last month for history as 1 of the months for publishing.

Nikki

I have a user who reported she no longer can see free/busy information for
some users more than 2 months worth from scheduling screen (running Office
Outlook 2003 SP3). When I browse the same user myself also on Outlook 2003,
I can see up to about 2 months and the rest shows \\\\\\\\

What would have caused the free/busy information to show more information on
one user's screen and not others?

Server is running Exchange 2007 SP1, clients are Outlook 2003.

Thanks for your help.

 

[Newbie]

Hi Nikki,

Thanks for your response. I did a test by adding few users randomly in
scheduling, most I can only access up to end of May, and show \\\\\ anything
forward.

However, with 2 users, I was able to see information all the way till end of
2009 at least. I double-checked their Outlook settings and there's nothing
set for publish free/busy information so it's the default 2 to 3 months.
They both on Outlook 2003.

Thanks again for your quick response.