Form Deletion Help Needed

[dread]

I revised a custom form and deleted the old version from the organizational
forms library. Now the users are no longer able to see information that was
on the old forms that they saved in their Inbox folders. We use Exchange
2003. I had a copy of the old form stored in my personal folder and copied
it back into the organizational forms library, but they still cannot see
information on the old forms they had stored. Is there any way to retrieve
these old forms?

 

[Sue Mosher [MVP-Outlook]]

What are they seeing instead? Have you double-checked the message class?
Cleared the forms cache?

 

[dread]

I will try clearing the forms cache, but what is message class?

 

[Sue Mosher [MVP-Outlook]]

Every Outlook item has a MessageClass property (displayed in table views as
the Message Class) that tells Outlook which form to use. If you published the
form with a different class, for example, the old items will not show that
form.
--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

 

[dread]

I cleared the users cache and they can now open the old form and the
information is displayed. Thank you so much for getting me out of hot water.

When I revised the form I gave it a different name. I deleted the old form
because I didn't want them choosing it. But they still need to bring up old
forms they have stored in their Inbox folders, so does that mean I cannot
delete the old form from the organizational library?

 

[Sue Mosher [MVP-Outlook]]

On the (Properties) tab of the form design, you can check the box for "Use
the form only for responses." That will hide the form from the Choose Form
dialog, but it will still be available to open existing items.
--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

 

[dread]

Thank you Thank you Thank you! I appreciate your quick responses.