Flash drive causes System Restore to suspend

[Guest]

I have encountered this problem several times when connecting a small (256MB)
flash drive to my desktop PC (Win XP Pro SP2).

I normally keep System Restore on ONLY for the system C: drive --
C: drive = monitoring
D: E: F: drive = turned off

also
G: DVD ROM
H: DVD RW
I: external 160GB IDE via firewire (set to always come up as the I:
drive)
J: 256MB Flash Drive (set to always come up as the J: drive)

When I connected the J: drive (flash drive) it initially showed up as
suspended; then the C: drive also showed up as suspended, and all restore
points were gone.

A manual restore point had been created about a minute prior to plugging in
the flash drive --in a failed attempt to avert this problem.

QUESTIONS:
1) It there any way to get Win XP to remember the "Turned Off" state for the
flash drive (and the external drive also)?

2) How can I get a download of the hotfix referenced in the the KB 888402
article, which seems to exactly describe this problem; I cannot find any
download link for it?

------
Event log details:

Event Type: Error
Event Source: sr
Event Category: None
Event ID: 1
Date: 2/1/2006
Time: 8:18:00 AM
User: N/A
Computer: DGBHN721
Description:
The System Restore filter encountered the unexpected error '0xC000007F'
while processing the file '20060124-007-i32.exe' on the volume
'HarddiskVolume6'. It has stopped monitoring the volume.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 06 00 00 00 04 00 4e 00 ......N.
0008: 00 00 00 00 01 00 00 c0 .......À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........


+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Event Type: Information
Event Source: SRService
Event Category: None
Event ID: 107
Date: 2/1/2006
Time: 8:18:03 AM
User: N/A
Computer: DGBHN721
Description:
The System Restore service has been suspended because there is not enough
disk space available on the drive
\\?\Volume{886eb886-5bab-11da-a7c1-0007e9c66922}\. System Restore will
automatically resume service once at least 200 MB of free disk space is
available on the system drive.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Event Type: Information
Event Source: SRService
Event Category: None
Event ID: 107
Date: 2/1/2006
Time: 8:18:04 AM
User: N/A
Computer: DGBHN721
Description:
The System Restore service has been suspended because there is not enough
disk space available on the drive
\\?\Volume{886eb886-5bab-11da-a7c1-0007e9c66922}\. System Restore will
automatically resume service once at least 200 MB of free disk space is
available on the system drive.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Event Type: Information
Event Source: SRService
Event Category: None
Event ID: 114
Date: 2/1/2006
Time: 8:18:25 AM
User: N/A
Computer: DGBHN721
Description:
System Restore monitoring was disabled on drive J:\.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Event Type: Information
Event Source: SRService
Event Category: None
Event ID: 108
Date: 2/1/2006
Time: 8:19:35 AM
User: N/A
Computer: DGBHN721
Description:
The System Restore service has resumed monitoring due to space freed on the
system drive.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

 

[Bert Kinney]

Hi,

I have encountered this problem several times when connecting a small
(256MB) flash drive to my desktop PC (Win XP Pro SP2).

I normally keep System Restore on ONLY for the system C: drive --
C: drive = monitoring
D: E: F: drive = turned off

This is the best practice.

also
G: DVD ROM
H: DVD RW
I: external 160GB IDE via firewire (set to always come up as the
I: drive)
J: 256MB Flash Drive (set to always come up as the J: drive)

By design, SR will automatically monitor any partitions it sees. The
exception to this rule is some small flash drives. The only way around
this is to assign a permanent drive letter as you have done. But as this
proves, it does not work all the time.

When I connected the J: drive (flash drive) it initially showed up as
suspended; then the C: drive also showed up as suspended, and all
restore points were gone.

It looks like the flash drive is what's causing the problems. How much
free space is there on the flash drive? And is there a file by the name
of '20060124-007-i32.exe' on the drive?

A manual restore point had been created about a minute prior to
plugging in the flash drive --in a failed attempt to avert this
problem.

QUESTIONS:
1) It there any way to get Win XP to remember the "Turned Off" state
for the flash drive (and the external drive also)?

Other than assigning a permanent drive, not that I know of.

2) How can I get a download of the hotfix referenced in the the KB
888402 article, which seems to exactly describe this problem; I
cannot find any download link for it?

This hotfix is not for the download. You will have to call MS at
1-800-642-7676 and explain the situation. Normally support fees are
waved in the case of a hotfix issue.

 

[Guest]

Hi
Thanks for your reply. regarding your question:
<< snip >>
How much
free space is there on the flash drive? And is there a file by the name
of '20060124-007-i32.exe' on the drive?
<< snip >>

Probably <10MB free at the time of the problem; & at the time of the problem
that file was on the drive (Norton virus defs.).

Thanks for the info to contact MS

Do you agree that the hotfix referenced in the the KB 888402 article
addresses this problem?

 

[Bert Kinney]

Hi
Thanks for your reply. regarding your question:
<< snip >>
How much free space is there on the flash drive? And is there a file
by the
name of '20060124-007-i32.exe' on the drive?
<< snip >>

Probably <10MB free at the time of the problem; & at the time of the
problem that file was on the drive (Norton virus defs.).

The low free disk space and the file in question are enough to cause the
problem you are seeing. I would suggest leaving over 50mb's free on the
drive, and remove the offending file. The next time the drive is
connected, go into SR and disable it manually. I know this is a pain,
but that's the way it was designed. : - (

Thanks for the info to contact MS

You're very welcome.

Do you agree that the hotfix referenced in the the KB 888402 article
addresses this problem?

I would hold off, and see if the above recommendations work.

This a long short but try remapping the flash drive to another drive
letter much higher in the alphabet. Such as X Y or Z and see if SR stops
automatically monitoring it.

 

[Guest]

Hi, Thanks again for your interest and suggestions.

Since I don't normally use the flash drive on a daily basis, I'll wait unit
the next time I use it and change the drive to a higher drive letter. As you
suggested I'll try to maintain >50MB free space. (I guess since SR doesn't
remember to keep this drive 'turned off' it likely also wouldn't remember to
keep the space allocated to the minimum amount)

Also, I'll hold off getting the hotfix --probably until the next time this
occurs.

Thanks again.

 

[Bert Kinney]

You're welcome. Keep us informed.

 

[bpa_retired]

I realize it has been quite a while since I first posted this issue, but
oddly recently I have discovered something that obviously has a bearing, but
which I do not understand.

When inserted, the original (small) flash drive I referenced (256MB), shows
up (in My Computer) listed under "HARD DISK DRIVES" as a "Local Disk".

Newer (larger) flash drives (2GB) show up listed under "DISKS WITH REMOVABLE
STORAGE"as a "Removable Disk".

Both happen on more than one XP machine.

Curious