Files that can't be defragmented?

[Owlman]

I'm having problems with my PC locking up when opening programs and
Internet screens. When this happens, Windows Task Manager won't work
to close the locked up program. I also can't shut down the PC without
turning it off completely. I'm trying to work through everything I
can think of to correct the problem.

I've run Norton WIN Doctor, Disk Doctor, etc. I also used Norton
Speed Disk to defrag my 3 hard drives. D & E defragged fine, but I
suddenly can't get Drive C to clean up better than 4.5% fragmented.
First time through, I could only get down to about 9.5% fragmented.
By closing all TSR and other programs, I was able to get it down to
the 4.5% level. This has never happened before. I could always get
it to about .5% fragmented.

My Norton Speed Disk program is telling me that the files that are
remaining fragmented primarily look like this:

\System Volume Information\_restore(B37680B2-4E5D-BF30-83E44C588624)\
RP190\snapshot\ _REGISTRY_MACHINE_SYSTEM

What is this telling me? Why won't these files defragment with Norton
Speed Disk? Could these be "snapshots" taken when I have to shut off
my PC, rather than doing a proper Shut Down?

I greatly appreciate your help and comments.

 

[Guest]

Norton Disk Doctor and Win Doctor actually cause excessive defragmentation in
XP. The tools provided with XP are the ones you should use. They are designed
for XP and so work for the OS as they should. I got rid of all my Norton
System Works that I had spent my hard earned money on when I found that they
actually caused more problems than they solve. All I use now is Norton
Anti-virus. Your problem more than likely stems from a bad or non updated
driver. Drivers are responsible for about 99% or all XP's lock ups. Everest
Home Edition from www.lavalys.com will help you to identify all the
components of your system as well as provide many links to the manufactures
sites for driver updates. Another excellent tool to help you identify the
program or application that caused your problem is the event viewer found in
your administrative tools in the control panel. The two logs you will want
are the application and system ones. Double clicking them opens the list in
the right panel. Now you will want the red X's that match the time of your
lockup. Double click them to open the details window. Most of the info in
here will look like some foreign language to you but you should at least
recognize a name of a program\module or component that will point you at what
needs updating. If there are too many red X's for you to even begin to
trouble shoot your system then right click on the log on the left and then
click "clear all events" and then click no to the save prompt. Now wait for
you system to lock up and then reboot and immediately open the event viewer
and look at the "system" and "application" logs and proceed as I mentioned
above. {]~)

 

[Owlman]

A couple of more things I thought of to hopefully address some
possible concerns:

My Dell PC is about 8 months old.
I use McAfee Virus, Privacy, and Firewall programs.
I use Adaware for spyware