Feature "For Follow UP" does not show the messages from the "additional Mailboxes"

[Paul E. Gruendler]

At work I am using Outlook 2003 on an MS Exchange Server. My profile does
show my account and the included two additional mailboxes. These are Group
MBX for different purposes.
The feature Flagged Messages does work within my Mailbox. It shows me fast
all flagged mails and the folder where the are located.

The same feature does not work within the other mailbox. It shows the number
of flagged messages but not the messages itself. When I flag a new message
the counter increases, when I remove the flag it decreases, but still it
does not show the messages. Any idea how to fix it?

Kind regards paul e.gruendler, Switzerland

 

[Milly Staples [MVP - Outlook]]

Flags only pop up messages in the default mailbox. They will only turn red
in non-default mailboxes.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Paul E. Gruendler asked:

| At work I am using Outlook 2003 on an MS Exchange Server. My profile
| does show my account and the included two additional mailboxes.
| These are Group MBX for different purposes.
| The feature Flagged Messages does work within my Mailbox. It shows me
| fast all flagged mails and the folder where the are located.
|
| The same feature does not work within the other mailbox. It shows the
| number of flagged messages but not the messages itself. When I flag a
| new message the counter increases, when I remove the flag it
| decreases, but still it does not show the messages. Any idea how to
| fix it?
|
| Kind regards paul e.gruendler, Switzerland

 

[Paul E. Gruendler]

Thanks for you fast answer. It was not exact what I am looking for. There
are three Favorite Folders in my profile.
But only the one from the default Mbx work as designed. The others in
"Search Folders" show only the number of flagged mails, but not the mails
itself.
Or should I maybe open each account in a seperate window?

Kind regards paul e.gruendler, Switzerland

 

[Diane Poremsky [MVP]]

The Search Folders only work in the mailbox where they are located - you'll
need to create one for the secondary mailboxes to see the flags in that
mailbox.

If you have full permission on the mailbox and can see every folder, go to
the Folder list (Ctrl+6) and look at the folders in the mailbox - the last
should be search folders and it has it's own follow up folder. Right click
and add the folder to the Favorites list...


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Paul E. Gruendler]

Hi Diane
I have full permission on this mailbox. When I use another profile with only
this mailbox the search folder works like he should. Only when I am in my
primary mailbox and have the second one added as additional mailbox the same
search folder does not show the content only the counter of the flagged
mails.
If microsoft thinks it should work like this I can live with it. So when I
am realy like to find the messages I will switch to the other mailbox and
the flagged mails show up as I like.
Kind regard for your help
Paul.

The Search Folders only work in the mailbox where they are located -
you'll need to create one for the secondary mailboxes to see the flags in
that mailbox.

If you have full permission on the mailbox and can see every folder, go to
the Folder list (Ctrl+6) and look at the folders in the mailbox - the last
should be search folders and it has it's own follow up folder. Right click
and add the folder to the Favorites list...


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

At work I am using Outlook 2003 on an MS Exchange Server. My profile
does show my account and the included two additional mailboxes. These
are Group MBX for different purposes.
The feature Flagged Messages does work within my Mailbox. It shows me
fast all flagged mails and the folder where the are located.

The same feature does not work within the other mailbox. It shows the
number of flagged messages but not the messages itself. When I flag a new
message the counter increases, when I remove the flag it decreases, but
still it does not show the messages. Any idea how to fix it?

Kind regards paul e.gruendler, Switzerland

 

[Diane Poremsky [MVP]]

Where are you seeing the count? When you click on the folder, you should see
the contents, unless a view is hiding the messages.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Hi Diane
I have full permission on this mailbox. When I use another profile with
only this mailbox the search folder works like he should. Only when I am
in my primary mailbox and have the second one added as additional mailbox
the same search folder does not show the content only the counter of the
flagged mails.
If microsoft thinks it should work like this I can live with it. So when I
am realy like to find the messages I will switch to the other mailbox and
the flagged mails show up as I like.
Kind regard for your help
Paul.

The Search Folders only work in the mailbox where they are located -
you'll need to create one for the secondary mailboxes to see the flags in
that mailbox.

If you have full permission on the mailbox and can see every folder, go
to the Folder list (Ctrl+6) and look at the folders in the mailbox - the
last should be search folders and it has it's own follow up folder. Right
click and add the folder to the Favorites list...


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

At work I am using Outlook 2003 on an MS Exchange Server. My profile
does show my account and the included two additional mailboxes. These
are Group MBX for different purposes.
The feature Flagged Messages does work within my Mailbox. It shows me
fast all flagged mails and the folder where the are located.

The same feature does not work within the other mailbox. It shows the
number of flagged messages but not the messages itself. When I flag a
new message the counter increases, when I remove the flag it decreases,
but still it does not show the messages. Any idea how to fix it?

Kind regards paul e.gruendler, Switzerland

 

[Paul E. Gruendler]

The counter is located in the search folders of the additional mailbox. If I
flag a msg in this box the counter increases the counter of my default
profile box stays as it was. When I go to for follow up by the add. box it
shows one more item NONE as it had before.
Brgds Paul

 

[Diane Poremsky [MVP]]

what do you see if you double click on the folder with the count beside?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Paul E. Gruendler]

If the counter tells me (6) I see six rows with "none" in the Recieved all
the other fields are not filled.
If you allow it to me I can send you a powerpoint.

what do you see if you double click on the folder with the count beside?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

The counter is located in the search folders of the additional mailbox.
If I flag a msg in this box the counter increases the counter of my
default profile box stays as it was. When I go to for follow up by the
add. box it shows one more item NONE as it had before.
Brgds Paul

 

[Diane Poremsky [MVP]]

If you select one of the rows, does it display in preview? (or open it if
you don't use preview)

Try this - click on Arrange By at the top of the message list and choose
Custom... - then Reset Current View.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

If the counter tells me (6) I see six rows with "none" in the Recieved all
the other fields are not filled.
If you allow it to me I can send you a powerpoint.

what do you see if you double click on the folder with the count beside?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

The counter is located in the search folders of the additional mailbox.
If I flag a msg in this box the counter increases the counter of my
default profile box stays as it was. When I go to for follow up by the
add. box it shows one more item NONE as it had before.
Brgds Paul

Where are you seeing the count? When you click on the folder, you
should see the contents, unless a view is hiding the messages.

 

[Paul E. Gruendler]

I did as you said it did rearange my view, but still shows only the word
None instead of the mail. and its content.
I did send you an email with the subject: Screenshots of OL2003 to thread of
microsoft.public.outlook attached to it is Paul_OL2003.pdf
Kind regards Paul

If you select one of the rows, does it display in preview? (or open it if
you don't use preview)

Try this - click on Arrange By at the top of the message list and choose
Custom... - then Reset Current View.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

If the counter tells me (6) I see six rows with "none" in the Recieved
all the other fields are not filled.
If you allow it to me I can send you a powerpoint.

what do you see if you double click on the folder with the count beside?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


The counter is located in the search folders of the additional mailbox.
If I flag a msg in this box the counter increases the counter of my
default profile box stays as it was. When I go to for follow up by the
add. box it shows one more item NONE as it had before.
Brgds Paul

Where are you seeing the count? When you click on the folder, you
should see the contents, unless a view is hiding the messages.