faxing problem

Y

Yuoslaya

I can not set up faxing because it says that I need
Windows XP Home
Edition Service Pack 1 CD and I don't have them. Our
computer came preloaded so I didn't need to worry about
it at the time.
I tried the information that was given by Russ
Valentine...."If your installation files are on the hard
drive, you may need to direct the installation routine to
the i386 Folder there. If you have applied SP1,these
files may have been moved to a different folder
(ServicePackFiles\i386), and you will need to direct the
routine to that folder."
My i386 folder was empty and i could not complete the
installation Please Help!
 
Y

Yuoslaya

It was already on the computer when it was issued to me
at college
-----Original Message-----
From what medium was Windows XP installed?
--
Russ Valentine
[MVP-Outlook]
Yuoslaya said:
I can not set up faxing because it says that I need
Windows XP Home
Edition Service Pack 1 CD and I don't have them. Our
computer came preloaded so I didn't need to worry about
it at the time.
I tried the information that was given by Russ
Valentine...."If your installation files are on the hard
drive, you may need to direct the installation routine to
the i386 Folder there. If you have applied SP1,these
files may have been moved to a different folder
(ServicePackFiles\i386), and you will need to direct the
routine to that folder."
My i386 folder was empty and i could not complete the
installation Please Help!


.
 
Y

Yuoslaya

okay, i found the folder on my hard drive
(c:WINDOWS\ServicPackFiles)but when i try to direct the
routine to the folder i cant see any files in it and the
file name box has "fxscfgwz"
-----Original Message-----
It was already on the computer when it was issued to me
at college
-----Original Message-----
From what medium was Windows XP installed?
--
Russ Valentine
[MVP-Outlook]
Yuoslaya said:
I can not set up faxing because it says that I need
Windows XP Home
Edition Service Pack 1 CD and I don't have them. Our
computer came preloaded so I didn't need to worry about
it at the time.
I tried the information that was given by Russ
Valentine...."If your installation files are on the hard
drive, you may need to direct the installation
routine
.
 
R

Russ Valentine [MVP-Outlook]

Isn't that where my first post told you the files would be?
This is often the case when the files are pre-copied by a manufacturer on
the hard drive. If you do a search for the files that the installation
routine claims are missing (fxsapi.dll and fxcfgwz.dll) you won't find them,
but you will find fxsapi.dl_ and fxcfgwz.dl_. These are compressed DLL files
and will need to be decompressed. Double click on them and you will get a
prompt for the file to use to open them. Click on BROWSE. and select Win32
Cabinet Self-Extractor, which is in the system folder. With any luck it will
uncompress them all and make them visible as DLL files. The install routine
still may not find these files. If so, then you must manually direct the
installation routine to the i386 folder that contains these extracted files.


--
Russ Valentine
[MVP-Outlook]
Yuoslaya said:
okay, i found the folder on my hard drive
(c:WINDOWS\ServicPackFiles)but when i try to direct the
routine to the folder i cant see any files in it and the
file name box has "fxscfgwz"
-----Original Message-----
It was already on the computer when it was issued to me
at college
-----Original Message-----
From what medium was Windows XP installed?
--
Russ Valentine
[MVP-Outlook]
I can not set up faxing because it says that I need
Windows XP Home
Edition Service Pack 1 CD and I don't have them. Our
computer came preloaded so I didn't need to worry about
it at the time.
I tried the information that was given by Russ
Valentine...."If your installation files are on the hard
drive, you may need to direct the installation
routine
to
the i386 Folder there. If you have applied SP1,these
files may have been moved to a different folder
(ServicePackFiles\i386), and you will need to direct the
routine to that folder."
My i386 folder was empty and i could not complete the
installation Please Help!



.
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