Fax service: Stopping... deleted... dead.

[Swifty]

I was having problems with the Fax Console, which I traced to the Fax
Service being in "stopping" state (for days; I'm sure glad the brakes on
my car are better than that).

So I thought "Right! I'll stop you!" and I promptly uninstalled the "Fax
Services" in add/remove programs.

Then I tried to add it back in, and it couldn't find the files. I could
find them, but every time I found a file, it just said it couldn't find
it (where I'd just SEEN it). Then I noticed that on each attempt, it was
stopping at a different file. So I kept adding "Fax Services". About 40
times in all. Then it reached "Configuring Fax Services" and ended with
no errors. That's where I am now. No Fax Service, "Fax Services" in
Add/Remove programs unchecked. I can check it till I'm blue in the face,
and it completes with no errors, but no progress either.

So, does anyone know how I can *really* repair my Fax Services, or
failing that, can anyone recommend a reasonable, free, fax send/receive
program?

 

[John John (MVP)]

You cannot add a Windows component in Windows XP
http://support.microsoft.com/?id=884018

ESENT event IDs 1000, 1202, 412, and 454 are logged repeatedly in the
Application log (Contains instruction on how to rebuild the Security
Database)
http://support.microsoft.com/kb/278316/

Users have reportedly also solved the error with the esentutl utility
but Microsoft doesn't recommend using esentutl to fix this problem.

John

 

[Swifty]

http://support.microsoft.com/kb/278316/

Following the instructions in there I came to:

4. Click Start, Click Run, type mmc, and then click run
5. Click Console, click Add/Remove Snap-in and add the "Security and
Configuration" snap-in

Well, I ended up with a window "Console1" with an enclosed window
"Console Root". I couldn't find any "Console" to click on, so ignored this.

After a bit of hunting, I found "Add/Remove Snap-in" under "File"

There isn't a "Security and Configuration" snap in, so I chose "Security
Configuration and Analysis" one as second best.

After this it went swimmingly. Thanks!

Now all I need to do is fix the poxy USB to Serial bridge that would
allow me to get at my old Fax Modem.

 

[John John (MVP)]

Following the instructions in there I came to:

4. Click Start, Click Run, type mmc, and then click run
5. Click Console, click Add/Remove Snap-in and add the "Security and
Configuration" snap-in

Well, I ended up with a window "Console1" with an enclosed window
"Console Root". I couldn't find any "Console" to click on, so ignored this.

After a bit of hunting, I found "Add/Remove Snap-in" under "File"

There isn't a "Security and Configuration" snap in, so I chose "Security
Configuration and Analysis" one as second best.

After this it went swimmingly. Thanks!

Now all I need to do is fix the poxy USB to Serial bridge that would
allow me to get at my old Fax Modem.

You're welcome, thanks for the follow up.

John

 

[Swifty]

You're welcome, thanks for the follow up.

And the best follow up of all (from my perspective):

The poxy USB to Serial bridge worked, and the Fax Console found my
modem. All I need now is a fax number I can test with, but the modem is
sitting there with the "TR" light on, so it's looking very good.