Fax recipients

[Guest]

I am trying to send a fax via a fax printer but the recipients fax number
does not appear in the address book. The only entries that appear in the
address book are SMTP. Many of the contacts have fax numbers listed and were
working fine up to about a week ago. Any suggestions?

 

[Russ Valentine [MVP-Outlook]]

Suggest posting your fax software. Hard for us to guess.
Might as well include your operating system and Outlook version since they
might be in play as well and we can't guess those either.

 

[Guest]

Microsoft Fax ver 5.1
XP Pro SP2
Outlook 2003

I did notice that if I go into a contact with a fax number, click the fax
number (make no changes) and then click "Save & Close", the fax number then
shows up in the address book. Could any of the windows or office updates
blown away the fax entries in the Address Book?

Suggest posting your fax software. Hard for us to guess.
Might as well include your operating system and Outlook version since they
might be in play as well and we can't guess those either.
--
Russ Valentine
[MVP-Outlook]

I am trying to send a fax via a fax printer but the recipients fax number
does not appear in the address book. The only entries that appear in the
address book are SMTP. Many of the contacts have fax numbers listed and
were
working fine up to about a week ago. Any suggestions?

 

[Russ Valentine [MVP-Outlook]]

No such beast. I assume you are referring to the Fax Console of Windows XP
Fax?
No updates I've seen will do this. There is probably more to this story. I
suspect you created or migrated these contacts incorrectly (like by
importing them) so your fax numbers are not resolved. You'll need to edit
each one.
--
Russ Valentine
[MVP-Outlook]

Microsoft Fax ver 5.1
XP Pro SP2
Outlook 2003

I did notice that if I go into a contact with a fax number, click the fax
number (make no changes) and then click "Save & Close", the fax number
then
shows up in the address book. Could any of the windows or office updates
blown away the fax entries in the Address Book?

Suggest posting your fax software. Hard for us to guess.
Might as well include your operating system and Outlook version since
they
might be in play as well and we can't guess those either.
--
Russ Valentine
[MVP-Outlook]

I am trying to send a fax via a fax printer but the recipients fax
number
does not appear in the address book. The only entries that appear in
the
address book are SMTP. Many of the contacts have fax numbers listed and
were
working fine up to about a week ago. Any suggestions?