Fax logon MAPI error message

[ghansen]

When I try to send a fax I receive the error message "fax
coul not logon to your MAPI profile." So, I am unable to
send faxes. I have everything configured as described in
the Microsoft document titled "HOW TO: How to Configure
Outlook 2000 or a MAPI E-mail Client to Receive Windows
2000 Fax Service Messages." Any suggestions or ideas?
Thanks for your help.

 

[Russ Valentine [MVP-Outlook]]

Which mail support mode of Outlook? To what account does the Fax Service log
on?

 

[ghansen]

Russ, I do not know how to find out what mail mode of
Outlook. If you can help me with that I will do so.
The "Send mail mail to local e-mail inbox Profile name:"
of the <Modem Properties> is set to Outlook. (That is the
only Profile listed in the drop down box. If this is not
what you need, then I need to know how to check this as
well.

Thanks for your help.
glen

-----Original Message-----
Which mail support mode of Outlook? To what account does the Fax Service log
on?

--
Russ Valentine
[MVP-Outlook]

When I try to send a fax I receive the error message "fax
coul not logon to your MAPI profile." So, I am unable to
send faxes. I have everything configured as described in
the Microsoft document titled "HOW TO: How to Configure
Outlook 2000 or a MAPI E-mail Client to Receive Windows
2000 Fax Service Messages." Any suggestions or ideas?
Thanks for your help.

.

 

[Russ Valentine [MVP-Outlook]]

If you've gotten this far, you must be using Corp/Workgroup mode. Does the
Outlook profile that you've selected match the default Outlook profile in
your system's logon account? Are you running with administrator privileges?
You can check the instructions I posted here to see if they are what you
did:
http://www.slipstick.com/addins/services/win2000fax.htm

--
Russ Valentine
[MVP-Outlook]

Russ, I do not know how to find out what mail mode of
Outlook. If you can help me with that I will do so.
The "Send mail mail to local e-mail inbox Profile name:"
of the <Modem Properties> is set to Outlook. (That is the
only Profile listed in the drop down box. If this is not
what you need, then I need to know how to check this as
well.

Thanks for your help.
glen

-----Original Message-----
Which mail support mode of Outlook? To what account does the Fax Service log
on?

--
Russ Valentine
[MVP-Outlook]

When I try to send a fax I receive the error message "fax
coul not logon to your MAPI profile." So, I am unable to
send faxes. I have everything configured as described in
the Microsoft document titled "HOW TO: How to Configure
Outlook 2000 or a MAPI E-mail Client to Receive Windows
2000 Fax Service Messages." Any suggestions or ideas?
Thanks for your help.

.