G
Guest
Like many other people I'm having problems installing the Fax services on my
XP SP2 Pro system. Using Add/Remove Windows Components it seems like
everything goes OK but in fact nothing is installed.
Eventually I found a FaxSetup.log file which is around 38KB in size from
just one attempt at the install. There seems to be 6 key lines in this file
which indicate when the real problem happens but I have no idea how to
interpret these lines. They are as follows
[04/12/07 23:04:53] [0x0aa0] [ ] Installing Fax Service...
[04/12/07 23:04:53] [0x0aa0] [ ] fxocSvc_Install (fax -
Fax.CleanInstall)
[04/12/07 23:04:53] [0x0aa0] [ ] {
[04/12/07 23:04:54] [0x0aa0] [ERR] Failed to install the
services section in section 'Fax.CleanInstall', rc = 0x4b8
[04/12/07 23:04:54] [0x0aa0] [ ] } (1208)
[04/12/07 23:04:54] [0x0aa0] [ERR] Failed to install fax service.
This is a fatal error, abandoning fax install...rc=0x4b8
I can send the full file to anyone who can use it but I think this are the
key lines. Can anyone tell me what these particular error codes mean AND more
importantly what I would need to do to get round them? My system initially
suffered from the problem that the Add/Remove component could not find all
the fax files in the I386 directory but I found that if I continued to invoke
the Add/Remove dialogue for installing Fax it moved on to the next file and
eventually the process completed, but with the results as above.
If anyone can resolve this they will may a lot of people very happy!
XP SP2 Pro system. Using Add/Remove Windows Components it seems like
everything goes OK but in fact nothing is installed.
Eventually I found a FaxSetup.log file which is around 38KB in size from
just one attempt at the install. There seems to be 6 key lines in this file
which indicate when the real problem happens but I have no idea how to
interpret these lines. They are as follows
[04/12/07 23:04:53] [0x0aa0] [ ] Installing Fax Service...
[04/12/07 23:04:53] [0x0aa0] [ ] fxocSvc_Install (fax -
Fax.CleanInstall)
[04/12/07 23:04:53] [0x0aa0] [ ] {
[04/12/07 23:04:54] [0x0aa0] [ERR] Failed to install the
services section in section 'Fax.CleanInstall', rc = 0x4b8
[04/12/07 23:04:54] [0x0aa0] [ ] } (1208)
[04/12/07 23:04:54] [0x0aa0] [ERR] Failed to install fax service.
This is a fatal error, abandoning fax install...rc=0x4b8
I can send the full file to anyone who can use it but I think this are the
key lines. Can anyone tell me what these particular error codes mean AND more
importantly what I would need to do to get round them? My system initially
suffered from the problem that the Add/Remove component could not find all
the fax files in the I386 directory but I found that if I continued to invoke
the Add/Remove dialogue for installing Fax it moved on to the next file and
eventually the process completed, but with the results as above.
If anyone can resolve this they will may a lot of people very happy!