Fault Application svchost.exe module ntdll.dll

[Al Lounsbury]

OK, I'm at wits end and maybe someone has an idea.

Situation:
Purchased a new laptop so I did a complete backup of the old dying one
(since I had a perfect config with many programs installed) and restored
that ontop my new laptop using the NTBackup program on the XP installation
disk

Everything when extremely well, first reboot - installed the new devices,
config it and I thought I was done.

Problem now is every restart I receive the following ..

Faulting application svchost.exe, version 5.1.2600.2180, faulting module
ntdll.dll, version 5.1.2600.2180, fault address 0x00018fea.

And then many services fail to automatically start but do start manually,
except the Firewall service which complains of an access denied (error 5)
when it attempts to start. Figuring this was a simple Winsock error, I
tried the following:

netsh winsock reset
rebooted - no affect - next tried

netsh int ip reset c:\resetlog.txt
rebooted - no effect - next tried

deleting the winsock2 keys in all ControlSet000x trees,
rebooted
reinstalled IP
netsh winsock reset
rebooted

same problem - grrrrrrrrrrrrrrrrrrrrrrrrrrr

Anyone got any ideas?

This is a new HP laptop with XP Professional SP2 and all updates applied.

Thanks Al

 

[DL]

Depends what exactly you mean by complete backup, and then restore
ie you mention programs, which may well indicate you backed up then restored
the registry, if this is so then you were lucky the new pc booted at all.

 

[Al Lounsbury]

Yep - I did restore the registry and have done so successfully on many
windows computers. It's really quite simple as the trick is to boot into
safe mode - no network after the reload, then delete the wrong devices,
install the correct devices and presto - one completely restored computer
with all program registries in tact avoiding the need to reload all your
programs and re-register them all.

This winsock error (my guess) is however a first. I think my next step is
to unload SP2 and then reload it, unless someone else has another idea.

Al

 

[DL]

You may have been successful in the past, but I don't believe its
recommended, too much chance of a complete failure, as you've found
Presumably you didn't install Laptop chipset drivers and other hw drivers
for your laptop, but relied on MS default drivers?

 

[Al Lounsbury]

MS is very good at loading generic drivers when any specific hardware is not
found. As I said, been successful with this approach many times and did
find the trick was using safe mode after restoring the registry to cleanup
the hardware config and install specific drivers for the laptop in safe
mode.

This current error seems to me like a winsock2 error. I'm still trying to
find a pattern as all software bugs have a pattern. On rare occasions the
system will boot completely normal, and then other occasions it does this
svchost.exe fault. Will do the SP2 uninstall tomorrow and let you know.

Al

 

[Al Lounsbury]

For anyone following this thread.

It was definitely a Winsock issue and once I uninstalled SP2, rebooted, then
reloaded SP2, rebooted - installed the numerous updates from Windows Update,
rebooted - all is now very well.

There are no more problems and the new laptop has all my applications
installed and running properly.

Al