fatal intsallation error (1603) on MSO2003

[Guest]

whilst trying to apply the latest spam-filter update for Outlook 2003 I came
across a fatal installation error, which could not be solved with the Office
build-in repair feature and hence looking for some here. An extract of the
log reads as follows:

Starting the log on 10/06/2004 at 09:24:14...
Loading the resource .dll...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Update for Outlook 2003: Junk E-mail Filter (KB870765)"
CopyFilesToRerun=1
ShowSuccessDialog=1
RebootInQuietMode=0
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=0
MinProductVersion=""
MinMsiVersion=""
UpgradeMsi=0
MsiUpgradeURL=""
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure only this instance of the bootstrapper is running...
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...

Product {90110409-6000-11D3-8CFE-0150048383C9} Microsoft Office Professional
Edition 2003 Version 11.0.6361.0: Needs patch.

Applying the patches...
Applying patches to product {90110409-6000-11D3-8CFE-0150048383C9} Microsoft
Office Professional Edition 2003...
Applying patch C:\DOCUME~1\km\LOCALS~1\Temp\IXP000.TMP\OUTLFLTR.msp...
Command line:
PATCH="C:\DOCUME~1\km\LOCALS~1\Temp\IXP000.TMP\OUTLFLTR.msp"
REBOOT=ReallySuppress
The update failed.
Finished processing the update on 10/06/2004 at 09:25:35.
Encountered error 1603 while updating.
FindError result: failed
Error 1603 not ok to report to Setup Watson.

 

[Guest]

nobody any idea of how to resolve, because deinstallation doesn't work either
- any of the mvp?

 

[AndreasRoeder]

Hi Km,
maybe this link could help to solve error 1603
http://support.installshield.com/kb/view.asp?articleid=Q107182

 

[Guest]

Thanks for the hint. Though there are various error sources listed for one
error and I was not able to narrow down the purpetrator. It seems that
something went south with the installer anyway and thus I cleaned it up and
re-installed the application. At least it works now again...

Cheers