Fatal Exception OD when installing XP Home upgrade

[Paul Steadman]

I have just bought the Upgrade version of Windows XP for home. I
currently run Windows 98. I have tried three times to install XP and
have had the following outcomes:
1. Fatal exception OD at 0028:00000038 at '69 minutes left to install'
2. Fatal exception OD at 0028:00000017 at '78 minutes left to install'; and,
3. Fatal exception OD at 0028:00000017 at '71 minutes left to install'.

I have re-booted each time to no avail. Any advice/information is
appreciated. I am by no means terribly computer literate. Thanks in
advance for any input. Regards,

Paul

(Remove 'REMOVETHIS' from e-mail address to reply)

 

[Carey Frisch [MVP]]

HOW TO: Prepare to Upgrade Windows 98 or
Windows Millennium Edition to Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;316639

Before upgrading any existing Windows installation, it would be prudent to
run the Upgrade Advisor for Windows XP. This tool will report what hardware
or software may be incompatible with Windows XP. If you follow the Upgrade
Advisor's recommendations, you should not have any problem upgrading to
Windows XP.

If you fail to utilize the Upgrade Advisor, you may run into incompatibility issues.
Just inserting the Windows XP Upgrade CD in the CD Drive and selecting
"upgrade" is not going to give you the desired result. You must "prepare and
plan" your computer before beginning the upgrade process.

Windows XP Upgrade Advisor
http://support.microsoft.com/default.aspx?scid=kb;en-us;307726

It is imperative that you have the latest BIOS update installed. Visit the support
website of the manufacturer of your computer or motherboard for instructions
on updating your computer's BIOS.

Accessing Motherboard BIOS
http://www.michaelstevenstech.com/bios_manufacturer.htm

Also, physically disconnect all your peripheral hardware devices,
especially USB devices (not including your mouse, keyboard or
monitor). Uninstall any antivirus program, too!

How to Troubleshoot Windows XP Problems During Installation
http://support.microsoft.com/default.aspx?scid=kb;EN-US;310064

Troubleshooting Windows XP Setup
http://www.kellys-korner-xp.com/xp_setup.htm

[Courtesy of MS-MVP Kelly Theriot]

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-----------------------------------------------------------------------------------------


|I have just bought the Upgrade version of Windows XP for home. I
| currently run Windows 98. I have tried three times to install XP and
| have had the following outcomes:
| 1. Fatal exception OD at 0028:00000038 at '69 minutes left to install'
| 2. Fatal exception OD at 0028:00000017 at '78 minutes left to install'; and,
| 3. Fatal exception OD at 0028:00000017 at '71 minutes left to install'.
|
| I have re-booted each time to no avail. Any advice/information is
| appreciated. I am by no means terribly computer literate. Thanks in
| advance for any input. Regards,
|
| Paul

 

[Guest]

Usually xp wont install is because youre OS has a virus in it,run
anti-virus.You can also install xp by booting to xp cd,install xp,new
copy,this formatts the hd,deleting 98 but its a clean install.XP doesnt
need or use 98 system files anyway.