False software

[Adam]

Recently, I have had a "pop-up" every time I load the
internet asking to install a Mircosoft XP Professional
program. The first thing I did was to try a re-install
what it was asking for from the Windows XP cd. It said
it couldn't find the correct files. I have also searched
my computer for the correct files. I have loaded all the
recent updates. I have scanned my system for adware
programs and deleted them. This problem has been
occuring for over a week. Its the most persistent "pop
up" I've every seen, trying to load everytime a try to
browse from one internet page to the next. How do I make
it go away?

Thanks,
Adam

 

[Bruce Chambers]

Greetings --

What, _exactly_, does this "pop-up" say?

Bruce Chambers
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You can have peace. Or you can have freedom. Don't ever count on
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[Guest]

It says that it is trying to configure Windows XP
Professional. Then it loads to a page asking for a CD-
ROM or browse to find the file.
What do you think?

Adam

 

[Guest]

It says that its looking for a file called 'Proret.msi'.
Does that help?
Adam

 

[Bruce Chambers]

Greetings --

Are you sure it's asking for the _Windows_ XP CD and not the
_Office_ XP CD? Proret.msi is an Office component that might need to
be installed to each user profile. What happens when you insert the
CD and let the installation finish?

Bruce Chambers
--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. - RAH