Failure to Navigate to Device Driver under SYSTEM in Control Panel

[Guest]

When I wanted to check device driver status in the control panel (XP SP2), I
opened System, selected Hardware and then Device Manager. I get a "failure to
navigate error" and then a popup saying that the MS Management Console
encountered a pronlem and will close. The error signature is AppName mmc.exe
AppVer 5.1.2600.2180 ModName devmgr.dll, ModVer 5.1.2600.2180 and Offset
00012a1f. How do I repair this problem?

 

[glee]

Please give the complete errors verbatim, in their entirety.

What is the exact wording of the "failure to navigate" error you refer to?

What does event viewer show for the error, in its entriety?

 

[Guest]

It "looks" like an IE error message in that it says I may not be connected to
web as one reason for failure. Event viewers items are 7036 with Application
Management Service entered the stopped state, and 7035 Application
Managagement Service succesfully sent start control. But error was 7023 -
Applications Management Service terminated specified module can't be found.

 

[glee]

Click Start>Run, type: MMC
Click OK.

Does the MMC window open?

If so, click the File menu> Add/Remove Snap-In, then click the Add button on the
Standalone tab.
Select Device Manager from the list, then click Add.
On the next dialog, leave it set to Local Computer, and click
Finish/Close/OK/whatever.

Does that have any effect?

 

[glee]

Sorry, I forgot to ask....is this WinXP Home or Pro?

 

[Guest]

When I wanted to check device driver status in the control panel (XP SP2), I
opened System, selected Hardware and then Device Manager. I get a "failure to
navigate error" and then a popup saying that the MS Management Console
encountered a pronlem and will close. The error signature is AppName mmc.exe
AppVer 5.1.2600.2180 ModName devmgr.dll, ModVer 5.1.2600.2180 and Offset
00012a1f. How do I repair this problem?

Courtsy of Mow Green and Co on the Aumha:
http://aumha.net/viewtopic.php?t=20038&start=75&sid=b03d61d235d320fd21fafd7313452c3e

MMC 3.0 update is available for Windows Server 2003 and for Windows XP
http://support.microsoft.com/kb/907265

<Quote>
http://support.microsoft.com/kb/815320
Invoke from a command prompt
To invoke the device Properties dialog box from a command prompt, run
commands like the following commands:
rundll32.exe devmgr.dll,DeviceProperties_RunDLL /DeviceID root\system\0000
rundll32.exe devmgr.dll,DeviceProperties_RunDLL /MachineName "" /DeviceID
root\system\0000
rundll32.exe devmgr.dll,DeviceProperties_RunDLL /DeviceID
"PCI\VEN_8086&DEV_2445 &SUBSYS_010E1028&REV_12\3&172E68DD&0&FD"
</Quote>
Do you have any SQL server running or any other server type on this machine?.
Also make sure all clean?.
HTH.
nass