Extra Personal Folders

[Kirstie Adam]

All,

In my folder list in Outlook 2002, 2 extra folders, both entitled "Personal
Folders" have appeared.

I don't know where they came from, and when i click on them to try and
expand / open them, i get the following error message:

"Unable to display the folder. Microsoft Outlook could not access the
specified folder location." This message appears on a blank page with a
gray background.

An "address" toolbar also opens up with the following address in it:

outlook:FF00000038A1BB1005E5101AA1BB08002B2A56C20001945F58D0C392754681F6A5F6
061B4F0B

or

outlook:FF00000038A1BB1005E5101AA1BB08002B2A56C2000134FFB3EF875ACB409EAA4F4D
04A57C4B

I also am unable to right click or delete these folders.

Can anyone help me get rid of them?

Thanks,

Kirstie

 

[Megan Kielman]

In the properties pages of your Outlook profile, remove the erroneous PST.

 

[Brian Tillman]

In my folder list in Outlook 2002, 2 extra folders, both entitled
"Personal Folders" have appeared.

I don't know where they came from, and when i click on them to try and
expand / open them, i get the following error message:

You need to create a new mail profile with Control Panel's Mail applet.